About A&F IT
A&F IT provides end to end support for applications and acts as the liaison between the agencies and the Executive Office of Technology Services and Security (EOTSS) who provides infrastructure, network, data center and deskside support services for the Executive Branch. A&F IT continues to support infrastructure, network, data center for the Department of Revenue.
Our responsibilities include:
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Set and drive a technology strategy for the A&F secretariat
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Support the technology needs of partner agencies and their constituents
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Work with EOTSS to ensure the continuity of A&F’s technology operations
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Develop new technology projects to better serve agencies and constituents
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Create and support the Executive Office and partner agency web presence
Our Team
Our team includes 224 FTEs and is comprised of the following groups:
- Secretariat Chief Information Officer (SCIO): The SCIO develops, plans, and implements an information technology (IT) strategy that meets A&F’s business needs, delivers optimal return on investment, and maintains utmost security
- Deputy Secretariat Chief Information Officer(s) and team(s): These teams are charged with partnering with every A&F agency to develop the information technology strategic plan to achieve business goals. Oversight includes application development support, infrastructure/cloud, network/telephony and data center services. This group is split into two teams:
- DOR Support
- All other agency support
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Chief Enterprise Services Officer and team: The Enterprise Services Group offers specific IT specialties such as, Analytics, Digital Engagement, Custom application development, and Training and Change Management. These services are available to all A&F agencies.
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Chief Information Security Officer and team: The Security Office oversees and implements Cybersecurity measures to mitigate cyber threats and risks.
Vision and Mission
Our vision is to “Transform how government serves citizens through excellence in technology and innovation“.
Our mission is to “partner with Administrative and Finance Secretariat agencies to provide innovative technical solutions that meet business needs”. In support of this vision and mission, we identified four strategic goals which integrate people, process and technology and support the current and future needs of our partners:
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People & Culture - Cultivate a highly performing, motivated and agile organization that leverages emerging technologies, innovation and collaborative culture to serve the organization’s mission
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Service Delivery - Deliver IT solutions and services on time, within budget that meet or exceed customer expectation
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Transformation & Modernization - Transform and modernize the Business Applications, Infrastructure and Support Services to meet the rapidly changing business demands and increase efficiencies and operational agility
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Cybersecurity - Protect and safeguard the A&F technology assets against cyber risks by strengthening our cybersecurity posture and keeping ahead of evolving threats
Core Values
Who we are and what we believe in
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Technical Excellence - We strive to deliver technology solutions of the highest quality and with a persistent desire to continuously improve.
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Innovation - We embrace creativity and agility and accept risk to help us stay ahead.
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Collaboration - We achieve more when we connect, collaborate and work together.
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Accountability - We take full ownership of our actions, decisions and results, and trust and empower others to do the same.
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Professional Growth – We grow as an organization when we grow as individuals.
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Diversity & Inclusion - We strengthen our organization by leveraging the diverse individual experiences, skills, and perspectives, and by ensuring that everyone’s voice is heard.
Internships & Opportunities
Join our team! See our open opportunities at mass.gov/masscareers
Apply now! Visit the Find Your Future Commonwealth Job webpage to learn about the MassCareers platform and how to set up an account.