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Apply for a license or permit

How to apply for a license or permit in the DOL's eLIPSE platform.

If your board has not migrated to the eLIPSE platform, you must use the ePlace portal to check a license. For a list of migrated boards, see the Division of Occupational Licensure: Check a license page. 

Getting started

  1. Log in to your MyMassGov account and verify your login.
  2. On the eLIPSE Home page, scroll down and click the Start Application button:
Start Application Screenshot
  1. eLIPSE displays the Select License Board and Type page:
Select License Board and Type Screenshot

On the right, you will see the steps the site will guide you through to file your application.

  • On the left, in the first drop-down, select the Board you are applying to.
  • Next, click the radio button to select whether you are applying for a license or a permit. 
  • If you are applying for a Business or School license, you will be asked whether this is a new school or business, or an existing one.
School or business screenshot
  • After making your selections in the drop-down, at the bottom of the form click the Next button.
  1. eLIPSE displays the What You Will Need page. Read it carefully to find out about any conditions around applying, which documents you will need, and fees. (This example is from a Master Plumber application.)
What You Will Need Screenshot
  • You may need to download certain documents to fill them in, for example, the Notarized CORI Acknowledgement Form. 
  • If you have access to a printer, you might find it helpful to print this page as a document checklist.

After you have read the page, at the bottom right, click the Next button. 

  1. Depending on the license or permit you are applying for, you may see screens asking for additional information, for example, about a license in another jurisdiction.
  2. Eventually, eLIPSE displays the Personal Details page. Enter all required information: 
Personal Details Screenshot

After you have entered all required information, at the bottom right of the page, click the Next button.

If you need to pause work on your application before finishing it:

At the bottom left of any page, look for the Save for later button. 
When you click it, eLIPSE will save your application up to that point. 
Next time you log in to eLIPSE, that application will be on your Home page, 
along with a Resume application button.

  1. eLIPSE displays the Professional and Criminal History Details page:
Professional and Criminal History Details Screenshot

Answer all questions truthfully. 
When you are finished with this page, at the bottom right, click the Next button. 

  1. eLIPSE displays the Education and Employment Details page. Enter information as required for the license you are applying for. This example is from a Plumbing Apprentice application.
Education and Employment Details Screenshot

When you are finished, click the Next button. 

  1. eLIPSE displays the Military Status page. Select your military status from the drop-down, provide any necessary documentation, and then click the Next button:
Military Status Screenshot
  1. eLIPSE displays the Upload Passport-Style Photo page. Click the Upload Files button. This is very much like attaching a photo to an email or text message. Your photo can be in any of the popular image formats, like jpg or png, or it can be a PDF file. 
Upload Passport Style Photo Screenshot

After you have uploaded your photo, at the bottom right of the screen, click the Next button. 

  1. eLIPSE displays the Notarized CORI Acknowledgement Form page. Click the Upload Files button. This is very much like attaching a photo to an email or text message. Your form document can be a scan in any of the popular image formats, like jpg or png, or it can be a PDF file. 
Notarized CORI Acknowledgement Form Screenshot

After you have uploaded your CORI form, at the bottom right of the screen, click the Next button. 

  1. From this point, eLIPSE will display other pages depending on the license or permit you are applying for. For example, if you are applying for a Plumbing Apprentice license, eLIPSE will display a page asking for an Apprentice Statement of Employing Master.
    After you have completed those other forms, eLIPSE displays the Review and Sign page:
Review and Sign Screenshot

On this form, click the pencil icon.
eLIPSE will display a form where you:

  • Enter the name or initials you want to sign with.
  • Choose whether you want to draw your signature or choose a style for a digital signature.
  • Read the attestation.
  • Click that you agree.
  • Click the Submit button.

When you return to this screen, click the Pay button.

  1. eLIPSE displays the You’re Almost Done! page. Review the fees associated with your license or permit, and then click the Next button.
You’re Almost Done Screenshot
  1. eLIPSE displays the Pay Online page:
Pay Online Screenshot

If you choose to pay by Check or Money order, eLIPSE will advise you that will delay processing of your application until DOL receives your payment. Online payments are processed by another service, and you will be taken to its page
After you have made your choice of how to pay, at the bottom right, click the Next button.

After you have paid your fees online, eLIPSE will confirm your payment. DOL will start to review your application, and DOL will notify you via email about the progress of your application.

Questions?

If you have more questions about applying for a license or permit, please contact the appropriate board

Next steps

The Board Staff will review the submitted application and reach out if further information is needed.

Contact

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