Generally speaking, AGO “public records” may include certain records from the following:
- Closed civil and criminal litigation files
- Closed civil and criminal investigation files
Complaints
The AGO receives various types of complaints from the public. Some examples of these complaints, or portions of them, that may be “public records” include the following:
- Civil Rights complaints
- Consumer complaints
- Energy & Telecommunications complaints
- Healthcare/Health Insurance complaints
- Insurance/Investment complaints
- Labor/Wage/Workplace complaints
- Medicaid Fraud complaints
- Non-Profit Organizations/Public Charities complaints
- Open Meeting Law complaints
AGO-specific records
Other AGO-specific records, or portions of them, which may be “public records” include:
- Data/Security Breach notices (G.L. c. 93H, § 3)
- Notices/Reports sent to the AGO, such as:
- Class Action Fairness Act (CAFA) notices
- Drinking Establishment (OUI) notices
- Presentment Claim forms
- State Lottery Commission reports
- Open Meeting Law Enforcement files (closed)
- Public Records Requests (for AGO records)
- Public Records Referrals for Enforcement from the Supervisor of Records (closed)
- Usury notices
Other records
The following general categories of AGO records may also be “public records:”
- Administrative records
- Correspondence
- Fiscal records
- Miscellaneous Legal/Subject records
- Publications
Please note that all records “made or received” by the AGO are maintained according to the Massachusetts Statewide Records Retention Schedule.
Contact for Attorney General's Office Record Categories
Online
Phone
Monday-Friday, 9 a.m.-4 p.m.