Summary of key findings
- The pandemic has impacted normal healthcare operations, put stress on healthcare capacity, and has disrupted healthcare access even for people who normally face few barriers to care. It has also impacted people’s ability and willingness to access critical and essential healthcare services. Populations who already faced healthcare barriers prior to the pandemic, and who also have the highest rates of delayed urgent care now, were most likely to report these concerns.
- Although 60% of respondents who needed care could access it via tele-health, technology-related barriers remain a challenge for certain populations.
Spotlight slides and webinar
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