Income-Based Eligibility
Your household is eligible for Lifeline service if your total household income is at or below 135% of the federal poverty guidelines, which vary depending on the size of your household. The definition of a "household" is anyone living at an address (including children, relatives, people not related to you, etc.) who share income and household expenses.
For 2024, the following income amounts represent 135% of the federal poverty guidelines:
Persons in Household | Annual Income |
1 | $20,331 |
2 | $27,594 |
3 | $34,857 |
4 | $42,120 |
5 | $49,383 |
6 | $56,646 |
7 | $63,909 |
8 | $71,172 |
For each additional person, add | $7,263 |
Each year the income-eligibility requirements for the Lifeline Program may change. You may be required to complete the provider’s household worksheet to help determine your household’s total income.
Program-Based Eligibility
Your household is eligible for Lifeline service if a member participates in one of the following federal assistance programs:
- Medicaid (MassHealth is the Massachusetts Medicaid Program)
- Supplemental Nutrition Assistance Program (SNAP, formerly known as Food Stamps)
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (Section 8)
- Certain Federally-Recognized/State Tribal Assistance Programs
- Veteran's Pension or Survivor's Pension benefit
U.S. Department of Health & Human Services Poverty Guidelines
Contact for Check your eligibility for the Lifeline Program
Online
Phone
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer/ADA Coordinator Sarah K. Monahan.
Open from 9 a.m.–5 p.m., M-F