Check your eligibility for the Lifeline Program

There are two ways to qualify for the Lifeline Program: income-based eligibility or program-based eligibility.

Income-Based Eligibility

Your household is eligible for Lifeline service if your total household income is at or below 135% of the federal poverty guidelines, which vary depending on the size of your household. The definition of a "household" is anyone living at an address (including children, relatives, people not related to you, etc.) who share income and household expenses.

For 2025, the following income amounts represent 135% of the federal poverty guidelines:

Persons in HouseholdAnnual Income
1$21,128
2$28,553
3$35,978
4$43,403
5$50,828
6$58,253
7$65,678
8$73,103
For each additional person, add$7,425

Each year the income-eligibility requirements for the Lifeline Program may change. You may be required to complete the provider’s household worksheet to help determine your household’s total income.

Program-Based Eligibility

Your household is eligible for Lifeline service if a member participates in one of the following federal assistance programs:

  • Medicaid (MassHealth is the Massachusetts Medicaid Program)
  • Supplemental Nutrition Assistance Program (SNAP, formerly known as Food Stamps)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (FPHA)
  • Certain Federally-Recognized/State Tribal Assistance Programs
  • Veteran's Pension or Survivor's Pension benefit

You can find additional eligibility information or begin the application process through the Lifeline Support Center

Contact

Phone

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer Corey Pilz.

Open from 9 a.m.–5 p.m., M-F

Fax

(617) 988-8288

Address

One Federal Street , Suite 0740, Boston, MA 02110-2012

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