Check your eligibility for the Lifeline Program

There are two ways to qualify for the Lifeline Program: income-based eligibility or program-based eligibility.

Income-Based Eligibility

Your household is eligible for Lifeline service if your total household income is at or below 135% of the federal poverty guidelines, which vary depending on the size of your household. The definition of a "household" is anyone living at an address (including children, relatives, people not related to you, etc.) who share income and household expenses.

For 2024, the following income amounts represent 135% of the federal poverty guidelines:

Persons in Household Annual Income
1 $20,331
2 $27,594
3 $34,857
4 $42,120
5 $49,383
6 $56,646
7 $63,909
8 $71,172
For each additional person, add $7,263

Each year the income-eligibility requirements for the Lifeline Program may change. You may be required to complete the provider’s household worksheet to help determine your household’s total income.

Program-Based Eligibility

Your household is eligible for Lifeline service if a member participates in one of the following federal assistance programs:

  • Medicaid (MassHealth is the Massachusetts Medicaid Program)
  • Supplemental Nutrition Assistance Program (SNAP, formerly known as Food Stamps)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (Section 8)
  • Certain Federally-Recognized/State Tribal Assistance Programs
  • Veteran's Pension or Survivor's Pension benefit

U.S. Department of Health & Human Services Poverty Guidelines


Contact   for Check your eligibility for the Lifeline Program


If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer/ADA Coordinator Andrea Nixon.

Open from 9 a.m.–5 p.m., M-F


(617) 988-8288


1000 Washington Street, Suite 600, Boston, MA 02118

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