Family Resource Centers
Families can receive support and access to connection through resources at Family Resource Centers across the state. Some of the ways FRCs help families:
- Bring people together for friendship and mutual support
- Strengthen parenting skills
- Respond to family crises
- Link families to services and opportunities
- Help children develop social and emotional skills
- Observe and respond to early warning signs of child abuse and neglect
- Value and support parents
Coordinated Family and Community Engagement (CFCE)
There are over 80 CFCE programs across the state, and in total, the CFCE network provides services to 350 cities and towns in Massachusetts. The CFCE Network helps to promote and support:
- Parent education and family engagement
- Early literacy and child development
- Collaboration between local early education and care partners
- Transitions between early education and care settings, home and school
- High Quality programs and service delivery
Behavior Helpline
The Massachusetts Behavioral Health Help Line (BHHL) is here to connect you directly to clinical help, when and where you need it. Even if you’re not sure what kind of help or treatment you may need, we can help guide you.
- It’s free, confidential, and no health insurance is required.
- Real-time interpretation in 200+ languages.
- Deaf or hard of hearing? Contact MassRelay at 711, or use your video relay or caption provider of choice.
To access the help line call or text: 833-733-2245
Community Behavior Health Centers
At a community behavior health center you can talk with a trained staff member who will assist you in accessing the treatment or support that meets your individual needs. Connect with qualified professionals for mental health assessments, crisis services, substance use treatment, referrals and more with options in your own community. Staff will remain on the line until you are connected to your step.
Children’s Trust
The Children's Trust is a public-private organization working toward a Massachusetts free from child abuse and neglect. They partner with organizations and communities to drive systemic change to address the root causes of abuse and neglect so that all children can grow up in thriving families.
Parent/ Professional Advocacy League (PPAL)
Parent/Professional Advocacy League is a statewide, grassroots family organization that advocates for improved access to mental health services for children, youth and their families. PPAL’s goals are to support families, nurture parent leaders and work for systems change.
Parent Support Groups
Looking for a community of support to share parenting challenges and successes? Parents Helping Parents (is one of many organizations across the state providing free online or in person support groups available to all parents.
Early Childhood Learning and Knowledge Center Crisis Support Hotline
Families deal with a wide range of experiences, both good and bad. Crisis and support hotlines provide free counseling, resources, and support from qualified providers.