Executive Office of Technology Services and Security Policies

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Acceptable Use of Information Technology Policy  

The Acceptable Use of Information Technology Policy details acceptable uses of information collected, managed, and stored by The Commonwealth of Massachusetts.

Acceptable Use of Zoom and other Collaboration Tools  

Executive Office of Technology Services and Security

While Microsoft Teams is the enterprise standard for the Executive Branch business collaboration software platform, agencies may utilize Zoom, GoToMeeting, and similar tools if Teams cannot meet their unique business needs or those of their employees and constituents.

Access Management Standard  

This document describes access management standards for the use of information, information systems, electronic and computing devices, applications, and network resources used to conduct business on behalf of the Commonwealth.

Administrative Directives  

Administrative Directives issued by the EOTSS Secretary and CIO for the Commonwealth

Adobe Sign License  

Sign, send, track, and collect e-signatures.

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Anti-Malware/Antivirus Standard  

Executive Office of Technology Services and Security

The EOTSS standard is Microsoft Defender, which will be leveraged as an anti-malware/antivirus component integrated with Windows 10. This product is replacing all other antivirus software.

Asset Decommission and Disposal  

Executive Office of Technology Services and Security

The EOTSS Asset Management team provides support for asset decommissioning and disposal, for both hard drives/memory sticks and computer peripherals, in accordance with the MA Operational Services Division (OSD) policies and procedures governing the Disposition of Surplus State Property.

Business Applications  

Executive Office of Technology Services and Security

Deep subject matter expertise resides in Commonwealth agencies and Secretariats, making it crucial that the organizational structure envisioned by Chapter 64 of the Acts of 2017, respect and preserve the proper role of agencies and Secretariats in managing the aspects of the application layer that relate to the day-to-day operations of the Commonwealth’s core programs and services. Therefore, Secretariats and agencies own, operate, manage, and support the business applications in most instances.

Business Continuity and Disaster Recovery Standard  

The Business Continuity and Disaster Recovery Standard details the responsibility of the Enterprise Security Office to establish and follow processes for business continuity and disaster recovery management in the event of any organizational or information technology infrastructure failure.

Cabling Standards  

Executive Office of Technology Services and Security

EOTSS Telecommunication and Network cabling standards for Executive Branch Agencies.