Massachusetts Nursing & Rest Home Ombudsman Program Contact List
Long Term Care Ombudsman Representatives work with residents to resolve concerns about their quality of life and care within nursing and rest homes. Ombudsman Representatives work to ensure resident rights are respected. To speak to a local Long Term Care Ombudsman Representative, contact us at 617-222-7495 or use the chart below to find the local ombudsman program serving the city or town in which the facility is located, and call the agency listed.
| City/Town | Agency | Ombudsman Tel # |
|---|---|---|
| Abington | Old Colony Planning Council | 774-539-5217 |
| Acton | Minuteman Senior Services, Inc. | 781-272-7177 |
| Acushnet | Coastline Elderly Services, Inc. | 508-999-6400 |
| Adams | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Agawam | Greater Springfield Senior Services | 413-781-8800 |
| Alford | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Allston* | Ethos | 617-522-6700 |
| Amesbury | AgeSpan | 978-651-3063 |
| Amherst | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Andover | AgeSpan | 978-651-3063 |
| Arlington | Minuteman Senior Services, Inc. | 781-272-7177 |
| Ashburnham | Central Massachusetts Area on Aging | 508-853-1373 |
| Ashby | Central Massachusetts Area on Aging | 508-853-1373 |
| Ashfield | LifePath | 413-773-5555 |
| Ashland | Springwell | 508-573-7235 |
| Athol | LifePath | 413-773-5555 |
| Attleboro | Bristol Elder Services, Inc. | 508-675-2101 |
| Auburn | Central Massachusetts Area on Aging | 508-853-1373 |
| Avon | Old Colony Planning Council | 774-539-5217 |
| Ayer | Central Massachusetts Area on Aging | 508-853-1373 |
| Backbay* | Ethos | 617-522-6700 |
| Baldwinville | Central Massachusetts Area on Aging | 508-853-1373 |
| Barnstable | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Barre | Central Massachusetts Area on Aging | 508-853-1373 |
| Beacon Hill/West* | Ethos | 617-522-6700 |
| Becket | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Bedford | Minuteman Senior Services, Inc. | 781-272-7177 |
| Belchertown | WestMass ElderCare, Inc. | 413-538-9020 |
| Bellingham | Central Massachusetts Area on Aging | 508-853-1373 |
| Belmont | Springwell | 617-926-4100 |
| Berkley | Bristol Elder Services, Inc. | 508-675-2101 |
| Berlin | Central Massachusetts Area on Aging | 508-853-1373 |
| Bernardston | LifePath | 413-773-5555 |
| Beverly | Seniorcare, Inc | 978-281-1750 |
| Billerica | AgeSpan | 978-651-3063 |
| Blackstone | Central Massachusetts Area on Aging | 508-853-1373 |
| Blandford | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Bolton | Central Massachusetts Area on Aging | 508-853-1373 |
| Boston | Ethos | 617-522-6700 |
| Bourne | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Boxborough | Minuteman Senior Services, Inc. | 781-272-7177 |
| Boxford | AgeSpan | 978-651-3063 |
| Boylston | Central Massachusetts Area on Aging | 508-853-1373 |
| Braintree | South Shore Elder Services, Inc. | 781-848-3910 |
| Brewster | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Bridgewater | Old Colony Planning Council | 774-539-5217 |
| Brighton | Ethos | 617-522-6700 |
| Brimfield | Greater Springfield Senior Services | 413-781-8800 |
| Brockton | Old Colony Planning Council | 774-539-5217 |
| Brookfield | Central Massachusetts Area on Aging | 508-853-1373 |
| Brookline | Springwell | 617-926-4100 |
| Buckland | LifePath | 413-773-5555 |
| Burlington | Minuteman Senior Services, Inc. | 781-272-7177 |
| Cambridge | Greater Lynn Senior Services, Inc. | 781-599-0110 |
| Canton | South Shore Elder Services, Inc. | 781-848-3910 |
| Carlisle | Minuteman Senior Services, Inc. | 781-272-7177 |
| Carver | Old Colony Planning Council | 774-539-5217 |
| Centerville | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Charlemont | LifePath | 413-773-5555 |
| Charlestown* | Ethos | 617-522-6700 |
| Charlton | Central Massachusetts Area on Aging | 508-853-1373 |
| Chatham | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Chelmsford | AgeSpan | 978-651-3063 |
| Chelsea | AgeSpan | 978-651-3063 |
| Cheshire | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Chester | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Chesterfield | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Chestnut Hill | Springwell | 617-926-4100 |
| Chicopee | WestMass ElderCare, Inc. | 413-538-9020 |
| Chilmark | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Chinatown* | Ethos | 617-522-6700 |
| Clarksburg | Central Massachusetts Area on Aging | 508-853-1373 |
| Clinton | Central Massachusetts Area on Aging | 508-853-1373 |
| Cohasset | South Shore Elder Services, Inc. | 781-848-3910 |
| Colrain | LifePath | 413-773-5555 |
| Columbia Point* | Ethos | 617-522-6700 |
| Concord | Minuteman Senior Services, Inc. | 781-272-7177 |
| Conway | LifePath | 413-773-5555 |
| Cummington | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Dalton | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Danvers | AgeSpan | 978-651-3063 |
| Dartmouth | Coastline Elderly Services, Inc. | 508-999-6400 |
| Dedham | South Shore Elder Services, Inc. | 781-848-3910 |
| Deerfield | LifePath | 413-773-5555 |
| Dennis | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Dighton | Bristol Elder Services, Inc. | 508-675-2101 |
| Dorchester* | Ethos | 617-522-6700 |
| Douglas | Central Massachusetts Area on Aging | 508-853-1373 |
| Dover | Springwell | 508-573-7235 |
| Dracut | AgeSpan | 978-651-3063 |
| Dudley | Central Massachusetts Area on Aging | 508-853-1373 |
| Dunstable | AgeSpan | 978-651-3063 |
| Duxbury | Old Colony Planning Council | 774-539-5217 |
| East Boston* | Ethos | 617-522-6700 |
| East Bridgewater | Old Colony Planning Council | 774-539-5217 |
| East Brookfield | Central Massachusetts Area on Aging | 508-853-1373 |
| East Longmeadow | Greater Springfield Senior Services | 413-781-8800 |
| East Mattapan* | Ethos | 617-522-6700 |
| East Wareham | Old Colony Planning Council | 774-539-5217 |
| Eastham | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Easthampton | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Easton | Old Colony Planning Council | 774-539-5217 |
| Edgartown | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Egremont | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Erving | LifePath | 413-773-5555 |
| Essex | Seniorcare, Inc | 978-281-1750 |
| Everett | AgeSpan | 978-651-3063 |
| Fairhaven | Coastline Elderly Services, Inc. | 508-999-6400 |
| Fall River | Bristol Elder Services, Inc. | 508-675-2101 |
| Falmouth | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Fenway* | Ethos | 617-522-6700 |
| Fitchburg | Central Massachusetts Area on Aging | 508-853-1373 |
| Florence | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Florida | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Foxborough | South Shore Elder Services, Inc. | 781-848-3910 |
| Framingham | Springwell | 508-573-7235 |
| Franklin | Central Massachusetts Area on Aging | 508-853-1373 |
| Freetown | Bristol Elder Services, Inc. | 508-675-2101 |
| Gardner | Central Massachusetts Area on Aging | 508-853-1373 |
| Gay Head | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Georgetown | AgeSpan | 978-651-3063 |
| Gill | LifePath | 413-773-5555 |
| Gloucester | Seniorcare, Inc | 978-281-1750 |
| Goshen | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Gosnold | Coastline Elderly Services, Inc. | 508-999-6400 |
| Grafton | Central Massachusetts Area on Aging | 508-853-1373 |
| Granby | WestMass ElderCare, Inc. | 413-538-9020 |
| Granville | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Great Barrington | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Greenbush | South Shore Elder Services, Inc. | 781-848-3910 |
| Greenfield | LifePath | 413-773-5555 |
| Groton | Central Massachusetts Area on Aging | 508-853-1373 |
| Groveland | AgeSpan | 978-651-3063 |
| Hadley | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Halifax | Old Colony Planning Council | 774-539-5217 |
| Hamilton | Seniorcare, Inc | 978-281-1750 |
| Hampden | Greater Springfield Senior Services | 413-781-8800 |
| Hancock | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Hanover | Old Colony Planning Council | 774-539-5217 |
| Hanson | Old Colony Planning Council | 774-539-5217 |
| Hardwick | Central Massachusetts Area on Aging | 508-853-1373 |
| Harvard | Minuteman Senior Services, Inc. | 781-272-7177 |
| Harwich | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Hatfield | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Haverhill | AgeSpan | 978-651-3063 |
| Hawley | LifePath | 413-773-5555 |
| Heath | LifePath | 413-773-5555 |
| Hingham | South Shore Elder Services, Inc. | 781-848-3910 |
| Hinsdale | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Holbrook | South Shore Elder Services, Inc. | 781-848-3910 |
| Holden | Central Massachusetts Area on Aging | 508-853-1373 |
| Holland | Greater Springfield Senior Services | 413-781-8800 |
| Holliston | Springwell | 508-573-7235 |
| Holyoke | WestMass ElderCare, Inc. | 413-538-9020 |
| Hopedale | Central Massachusetts Area on Aging | 508-853-1373 |
| Hopkinton | Springwell | 508-573-7235 |
| Hubbardston | Central Massachusetts Area on Aging | 508-853-1373 |
| Hudson | Springwell | 508-573-7235 |
| Hull | South Shore Elder Services, Inc. | 781-848-3910 |
| Huntington | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Hyannis | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Hyde Park* | Ethos | 617-522-6700 |
| Ipswich | Seniorcare, Inc | 978-281-1750 |
| Jamaica Plain* | Ethos | 617-522-6700 |
| Kingston | Old Colony Planning Council | 774-539-5217 |
| Lakeville | Old Colony Planning Council | 774-539-5217 |
| Lancaster | Central Massachusetts Area on Aging | 508-853-1373 |
| Lanesborough | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Lawrence | AgeSpan | 978-651-3063 |
| Lee | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Leeds | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Leicester | Central Massachusetts Area on Aging | 508-853-1373 |
| Lenox | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Leominster | Central Massachusetts Area on Aging | 508-853-1373 |
| Leverett | LifePath | 413-773-5555 |
| Lexington | Minuteman Senior Services, Inc. | 781-272-7177 |
| Leyden | LifePath | 413-773-5555 |
| Lincoln | Minuteman Senior Services, Inc. | 781-272-7177 |
| Littleton | Minuteman Senior Services, Inc. | 781-272-7177 |
| Longmeadow | Greater Springfield Senior Services | 413-781-8800 |
| Lowell | AgeSpan | 978-651-3063 |
| Ludlow | WestMass ElderCare, Inc. | 413-538-9020 |
| Lunenburg | Central Massachusetts Area on Aging | 508-853-1373 |
| Lynn | Greater Lynn Senior Services, Inc. | 781-599-0110 |
| Lynnfield | Greater Lynn Senior Services, Inc. | 781-599-0110 |
| Magnolia | Seniorcare, Inc | 978-281-1750 |
| Malden | AgeSpan | 978-651-3063 |
| Manchester | Seniorcare, Inc | 978-281-1750 |
| Mansfield | Bristol Elder Services, Inc. | 508-675-2101 |
| Marblehead | AgeSpan | 978-651-3063 |
| Marion | Coastline Elderly Services, Inc. | 508-999-6400 |
| Marlborough | Springwell | 508-573-7235 |
| Marshfield | Old Colony Planning Council | 774-539-5217 |
| Mashpee | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Mattapoisett | Coastline Elderly Services, Inc. | 508-999-6400 |
| Maynard | Minuteman Senior Services, Inc. | 781-272-7177 |
| Medfield | South Shore Elder Services, Inc. | 781-848-3910 |
| Medford | AgeSpan | 978-651-3063 |
| Medway | Central Massachusetts Area on Aging | 508-853-1373 |
| Melrose | AgeSpan | 978-651-3063 |
| Mendon | Central Massachusetts Area on Aging | 508-853-1373 |
| Merrimack | AgeSpan | 978-651-3063 |
| Methuen | AgeSpan | 978-651-3063 |
| Middleborough | Old Colony Planning Council | 774-539-5217 |
| Middlefield | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Middleton | AgeSpan. | 978-651-3063 |
| Milford | Central Massachusetts Area on Aging | 508-853-1373 |
| Millbury | Central Massachusetts Area on Aging | 508-853-1373 |
| Millis | South Shore Elder Services, Inc. | 781-848-3910 |
| Milton | South Shore Elder Services, Inc. | 781-848-3910 |
| Milville | Central Massachusetts Area on Aging | 508-853-1373 |
| Mission Hill/Parker* Hill | Ethos | 617-522-6700 |
| Monroe | LifePath | 413-773-5555 |
| Monson | Greater Springfield Senior Services | 413-781-8800 |
| Montague | LifePath | 413-773-5555 |
| Monterey | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Montgomery | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Mount Washington | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Nahant | Greater Lynn Senior Services, Inc. | 781-599-0110 |
| Nantucket | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Natick | Springwell | 508-573-7235 |
| Needham | Springwell | 617-926-4100 |
| New Ashford | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| New Bedford | Coastline Elderly Services, Inc. | 508-999-6400 |
| New Braintree | Central Massachusetts Area on Aging | 508-853-1373 |
| New Marlborough | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| New Salem | LifePath | 413-773-5555 |
| Newbury | AgeSpan | 978-651-3063 |
| Newburyport | AgeSpan | 978-651-3063 |
| Newton | Springwell | 617-926-4100 |
| Norfolk | South Shore Elder Services, Inc. | 781-848-3910 |
| North Adams | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| North Andover | AgeSpan | 978-651-3063 |
| North Attleboro | Bristol Elder Services, Inc. | 508-675-2101 |
| North Brookfield | Central Massachusetts Area on Aging | 508-853-1373 |
| North End* | Ethos | 617-522-6700 |
| North Reading | AgeSpan | 978-651-3063 |
| Northampton | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Northborough | Springwell | 508-573-7235 |
| Northbridge | Central Massachusetts Area on Aging | 508-853-1373 |
| Northfield | LifePath | 413-773-5555 |
| Norton | Bristol Elder Services, Inc. | 508-675-2101 |
| Norwell | South Shore Elder Services, Inc. | 781-848-3910 |
| Norwood | South Shore Elder Services, Inc. | 781-848-3910 |
| Oak Bluffs | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Oakham | Central Massachusetts Area on Aging | 508-853-1373 |
| Orange | LifePath | 413-773-5555 |
| Orleans | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Otis | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Oxford | Central Massachusetts Area on Aging | 508-853-1373 |
| Palmer | Greater Springfield Senior Services | 413-781-8800 |
| Paxton | Central Massachusetts Area on Aging | 508-853-1373 |
| Peabody | AgeSpan | 978-651-3063 |
| Pelham | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Pembroke | Old Colony Planning Council | 774-539-5217 |
| Pepperell | Central Massachusetts Area on Aging | 508-853-1373 |
| Peru | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Petersham | LifePath | 413-773-5555 |
| Phillipston | LifePath | 413-773-5555 |
| Pittsfield | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Plainfield | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Plainville | South Shore Elder Services, Inc. | 781-848-3910 |
| Plymouth | Old Colony Planning Council | 774-539-5217 |
| Plympton | Old Colony Planning Council | 774-539-5217 |
| Princeton | Central Massachusetts Area on Aging | 508-853-1373 |
| Provincetown | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Quincy | South Shore Elder Services, Inc. | 781-848-3910 |
| Randolph | South Shore Elder Services, Inc. | 781-848-3910 |
| Raynham | Bristol Elder Services, Inc. | 508-675-2101 |
| Reading | AgeSpan | 978-651-3063 |
| Rehoboth | Bristol Elder Services, Inc. | 508-675-2101 |
| Revere | AgeSpan | 978-651-3063 |
| Richmond | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Rochdale | Central Massachusetts Area on Aging | 508-853-1373 |
| Rochester | Coastline Elderly Services, Inc. | 508-999-6400 |
| Rockland | Old Colony Planning Council | 774-539-5217 |
| Rockport | Seniorcare, Inc | 978-281-1750 |
| Roslindale* | Ethos | 617-522-6700 |
| Rowe | LifePath | 413-773-5555 |
| Rowely | AgeSpan | 978-651-3063 |
| Roxbury* | Ethos | 617-522-6700 |
| Royalston | LifePath | 413-773-5555 |
| Russell | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Rutland | Central Massachusetts Area on Aging | 508-853-1373 |
| Salem | AgeSpan | 978-651-3063 |
| Salisbury | AgeSpan | 978-651-3063 |
| Sandisfield | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Sandwich | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Saugus | Greater Lynn Senior Services, Inc. | 781-599-0110 |
| Savoy | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Scituate | South Shore Elder Services, Inc. | 781-848-3910 |
| Seekonk | Bristol Elder Services, Inc. | 508-675-2101 |
| Sharon | South Shore Elder Services, Inc. | 781-848-3910 |
| Sheffield | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Shelburne | LifePath | 413-773-5555 |
| Sherborn | Springwell | 508-573-7235 |
| Shirley | Central Massachusetts Area on Aging | 508-853-1373 |
| Shrewsbury | Central Massachusetts Area on Aging | 508-853-1373 |
| Shutesbury | LifePath | 413-773-5555 |
| Somerset | Bristol Elder Services, Inc. | 508-675-2101 |
| Somerville | Greater Lynn Senior Services, Inc. | 781-599-0110 |
| South Boston* | Ethos | 617-522-6700 |
| South End* | Ethos | 617-522-6700 |
| South Hadley | WestMass ElderCare, Inc. | 413-538-9020 |
| Southampton | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Southborough | Springwell | 508-573-7235 |
| Southbridge | Central Massachusetts Area on Aging | 508-853-1373 |
| Southwick | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Spencer | Central Massachusetts Area on Aging | 508-853-1373 |
| Springfield | Greater Springfield Senior Services | 413-781-8800 |
| Sterling | Central Massachusetts Area on Aging | 508-853-1373 |
| Stockbridge | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Stoneham | AgeSpan | 978-651-3063 |
| Stoughton | Old Colony Planning Council | 774-539-5217 |
| Stow | Minuteman Senior Services, Inc. | 781-272-7177 |
| Sturbridge | Central Massachusetts Area on Aging | 508-853-1373 |
| Sudbury | Springwell | 508-573-7235 |
| Sunderland | LifePath | 413-773-5555 |
| Sutton | Central Massachusetts Area on Aging | 508-853-1373 |
| Swampscott | Greater Lynn Senior Services, Inc. | 781-599-0110 |
| Swansea | Bristol Elder Services, Inc. | 508-675-2101 |
| Taunton | Bristol Elder Services, Inc. | 508-675-2101 |
| Templeton | Central Massachusetts Area on Aging | 508-853-1373 |
| Tewksbury | AgeSpan | 978-651-3063 |
| Tisbury | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Tolland | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Topsfield | Seniorcare, Inc | 978-281-1750 |
| Townsend | Central Massachusetts Area on Aging | 508-853-1373 |
| Truro | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Turners Falls | LifePath | 413-773-5555 |
| Tyngsborough | AgeSpan | 978-651-3063 |
| Tyringham | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Upton | Central Massachusetts Area on Aging | 508-853-1373 |
| Uxbridge | Central Massachusetts Area on Aging | 508-853-1373 |
| Wakefield | AgeSpan | 978-651-3063 |
| Wales | Greater Springfield Senior Services | 413-781-8800 |
| Walpole | South Shore Elder Services, Inc. | 781-848-3910 |
| Waltham | Springwell | 617-926-4100 |
| Ware | WestMass ElderCare, Inc. | 413-538-9020 |
| Wareham | Old Colony Planning Council | 774-539-5217 |
| Warren | Central Massachusetts Area on Aging | 508-853-1373 |
| Warwick | LifePath | 413-773-5555 |
| Washington | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Watertown | Springwell | 617-926-4100 |
| Wayland | Springwell | 508-573-7235 |
| Webster | Central Massachusetts Area on Aging | 508-853-1373 |
| Wellesley | Springwell | 617-926-4100 |
| Wellfleet | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Wendell | LifePath | 413-773-5555 |
| Wenham | Seniorcare, Inc | 978-281-1750 |
| West Boylston | Central Massachusetts Area on Aging | 508-853-1373 |
| West Bridgewater | Old Colony Planning Council | 774-539-5217 |
| West Brookfield | Central Massachusetts Area on Aging | 508-853-1373 |
| West Mattapan* | Ethos | 617-522-6700 |
| West Newbury | AgeSpan | 978-651-3063 |
| West Roxbury* | Ethos | 617-522-6700 |
| West Springfield | Greater Springfield Senior Services | 413-781-8800 |
| West Stockbridge | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| West Tisbury | Elder Services of Cape Cod & The Islands | 508-394-4630 |
| Westborough | Springwell | 508-573-7235 |
| Westfield | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Westford | AgeSpan | 978-651-3063 |
| Westhampton | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Westminster | Central Massachusetts Area on Aging | 508-853-1373 |
| Weston | Springwell | 617-926-4100 |
| Westport | Bristol Elder Services, Inc. | 508-675-2101 |
| Westwood | South Shore Elder Services, Inc. | 781-848-3910 |
| Weymouth | South Shore Elder Services, Inc. | 781-848-3910 |
| Whately | LifePath | 413-773-5555 |
| Whitinsville | Central Massachusetts Area on Aging | 508-853-1373 |
| Whitman | Old Colony Planning Council | 774-539-5217 |
| Wilbraham | Greater Springfield Senior Services | 413-781-8800 |
| Williamsburg | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Williamstown | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Wilmington | Minuteman Senior Services, Inc. | 781-272-7177 |
| Winchendon | Central Massachusetts Area on Aging | 508-853-1373 |
| Winchester | Minuteman Senior Services, Inc. | 781-272-7177 |
| Windsor | Elder Services of Berkshire County, Inc. | 413-499-0524 |
| Winthrop | AgeSpan | 978-651-3063 |
| Woburn | Minuteman Senior Services, Inc. | 781-272-7177 |
| Worcester | Central Massachusetts Area on Aging | 508-853-1373 |
| Worthington | Highland Valley Elder Services, Inc. | 413-586-2000 |
| Wrentham | South Shore Elder Services, Inc. | 781-848-3910 |
| Yarmouth | Elder Services of Cape Cod & The Islands | 508-394-4630 |
*ETHOS serves as the Local Long Term Care Ombudsman Program for all neighborhoods within the City of Boston.
Additional Resources
Open RTF file, 572.01 KB,
Find an Ombudsman for a Nursing or Rest Home
(English, RTF 572.01 KB)
Open PDF file, 206.29 KB,
Find an Ombudsman for a Nursing or Rest Home
(English, PDF 206.29 KB)