Find an Ombudsman Representative for a Nursing or Rest Home

A list of Ombudsman Representatives for Nursing or Rest Homes

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Massachusetts Nursing & Rest Home Ombudsman Program Contact List

Long Term Care Ombudsman Representatives work with residents to resolve concerns about their quality of life and care within nursing and rest homes. Ombudsman Representatives work to ensure resident rights are respected. To speak to a local Long Term Care Ombudsman Representative, contact us at 617-222-7495 or use the chart below to find the local ombudsman program serving the city or town in which the facility is located, and call the agency listed.

City/TownAgencyOmbudsman Tel # 
AbingtonOld Colony Planning Council774-539-5217
ActonMinuteman Senior Services, Inc.781-272-7177
AcushnetCoastline Elderly Services, Inc.508-999-6400
AdamsElder Services of Berkshire County, Inc.413-499-0524
AgawamGreater Springfield Senior Services413-781-8800
AlfordElder Services of Berkshire County, Inc.413-499-0524
Allston*Ethos617-522-6700
AmesburyAgeSpan978-651-3063
AmherstHighland Valley Elder Services, Inc.413-586-2000
AndoverAgeSpan978-651-3063
ArlingtonMinuteman Senior Services, Inc.781-272-7177
AshburnhamCentral Massachusetts Area on Aging508-853-1373
AshbySenior Connection508-853-1373
AshfieldLifePath413-773-5555
AshlandSpringwell508-573-7235
AtholLifePath413-773-5555
AttleboroBristol Aging and Wellness 508-675-2101
AuburnSenior Connection508-853-1373
AvonOld Colony Planning Council774-539-5217
AyerSenior Connection508-853-1373
Backbay*Ethos617-522-6700
BaldwinvilleSenior Connection508-853-1373
BarnstableElder Services of Cape Cod & The Islands508-394-4630
BarreSenior Connection508-853-1373
Beacon Hill/West*Ethos617-522-6700
BecketElder Services of Berkshire County, Inc.413-499-0524
BedfordMinuteman Senior Services, Inc.781-272-7177
BelchertownAccess Care Partners413-538-9020
BellinghamSenior Connection508-853-1373
BelmontSpringwell617-926-4100
BerkleyBristol Aging and Wellness 508-675-2101
BerlinSenior Connection508-853-1373
BernardstonLifePath413-773-5555
BeverlySeniorcare, Inc978-281-1750
BillericaAgeSpan978-651-3063
BlackstoneSenior Connection508-853-1373
BlandfordHighland Valley Elder Services, Inc.413-586-2000
BoltonSenior Connection508-853-1373
BostonEthos617-522-6700
BourneElder Services of Cape Cod & The Islands508-394-4630
BoxboroughMinuteman Senior Services, Inc.781-272-7177
BoxfordAgeSpan978-651-3063
BoylstonSenior Connection508-853-1373
BraintreeSouth Shore Elder Services, Inc.781-848-3910
BrewsterElder Services of Cape Cod & The Islands508-394-4630
BridgewaterOld Colony Planning Council774-539-5217
BrightonEthos617-522-6700
BrimfieldGreater Springfield Senior Services413-781-8800
BrocktonOld Colony Planning Council774-539-5217
BrookfieldSenior Connection508-853-1373
BrooklineSpringwell617-926-4100
BucklandLifePath413-773-5555
BurlingtonMinuteman Senior Services, Inc.781-272-7177
CambridgeGreater Lynn Senior Services, Inc.781-599-0110
CantonSouth Shore Elder Services, Inc.781-848-3910
CarlisleMinuteman Senior Services, Inc.781-272-7177
CarverOld Colony Planning Council774-539-5217
CentervilleElder Services of Cape Cod & The Islands508-394-4630
CharlemontLifePath413-773-5555
Charlestown*Ethos617-522-6700
CharltonSenior Connection508-853-1373
ChathamElder Services of Cape Cod & The Islands508-394-4630
ChelmsfordAgeSpan978-651-3063
ChelseaAgeSpan978-651-3063
CheshireElder Services of Berkshire County, Inc.413-499-0524
ChesterHighland Valley Elder Services, Inc.413-586-2000
ChesterfieldHighland Valley Elder Services, Inc.413-586-2000
Chestnut HillSpringwell617-926-4100
ChicopeeAccess Care Partners413-538-9020
ChilmarkElder Services of Cape Cod & The Islands508-394-4630
Chinatown*Ethos617-522-6700
ClarksburgSenior Connection508-853-1373
ClintonSenior Connection508-853-1373
CohassetSouth Shore Elder Services, Inc.781-848-3910
ColrainLifePath413-773-5555
Columbia Point*Ethos617-522-6700
ConcordMinuteman Senior Services, Inc.781-272-7177
ConwayLifePath413-773-5555
CummingtonHighland Valley Elder Services, Inc.413-586-2000
DaltonElder Services of Berkshire County, Inc.413-499-0524
DanversAgeSpan978-651-3063
DartmouthCoastline Elderly Services, Inc.508-999-6400
DedhamSouth Shore Elder Services, Inc.781-848-3910
DeerfieldLifePath413-773-5555
DennisElder Services of Cape Cod & The Islands508-394-4630
DightonBristol Aging and Wellness 508-675-2101
Dorchester*Ethos617-522-6700
DouglasSenior Connection508-853-1373
DoverSpringwell508-573-7235
DracutAgeSpan978-651-3063
DudleySenior Connection508-853-1373
DunstableAgeSpan978-651-3063
DuxburyOld Colony Planning Council774-539-5217
East Boston*Ethos617-522-6700
East BridgewaterOld Colony Planning Council774-539-5217
East BrookfieldSenior Connection508-853-1373
East LongmeadowGreater Springfield Senior Services413-781-8800
East Mattapan*Ethos617-522-6700
East WarehamOld Colony Planning Council774-539-5217
EasthamElder Services of Cape Cod & The Islands508-394-4630
EasthamptonHighland Valley Elder Services, Inc.413-586-2000
EastonOld Colony Planning Council774-539-5217
EdgartownElder Services of Cape Cod & The Islands508-394-4630
EgremontElder Services of Berkshire County, Inc.413-499-0524
ErvingLifePath413-773-5555
EssexSeniorcare, Inc978-281-1750
EverettAgeSpan978-651-3063
FairhavenCoastline Elderly Services, Inc.508-999-6400
Fall RiverBristol Aging and Wellness 508-675-2101
FalmouthElder Services of Cape Cod & The Islands508-394-4630
Fenway*Ethos617-522-6700
FitchburgSenior Connection508-853-1373
FlorenceHighland Valley Elder Services, Inc.413-586-2000
FloridaElder Services of Berkshire County, Inc.413-499-0524
FoxboroughSouth Shore Elder Services, Inc.781-848-3910
FraminghamSpringwell508-573-7235
FranklinSenior Connection508-853-1373
FreetownBristol Aging and Wellness 508-675-2101
GardnerSenior Connection508-853-1373
Gay HeadElder Services of Cape Cod & The Islands508-394-4630
GeorgetownAgeSpan978-651-3063
GillLifePath413-773-5555
GloucesterSeniorcare, Inc978-281-1750
GoshenHighland Valley Elder Services, Inc.413-586-2000
GosnoldCoastline Elderly Services, Inc.508-999-6400
GraftonSenior Connection508-853-1373
GranbyAccess Care Partners413-538-9020
GranvilleHighland Valley Elder Services, Inc.413-586-2000
Great BarringtonElder Services of Berkshire County, Inc.413-499-0524
GreenbushSouth Shore Elder Services, Inc.781-848-3910
GreenfieldLifePath413-773-5555
GrotonSenior Connection508-853-1373
GrovelandAgeSpan978-651-3063
HadleyHighland Valley Elder Services, Inc.413-586-2000
HalifaxOld Colony Planning Council774-539-5217
HamiltonSeniorcare, Inc978-281-1750
HampdenGreater Springfield Senior Services413-781-8800
HancockElder Services of Berkshire County, Inc.413-499-0524
HanoverOld Colony Planning Council774-539-5217
HansonOld Colony Planning Council774-539-5217
HardwickSenior Connection508-853-1373
HarvardMinuteman Senior Services, Inc.781-272-7177
HarwichElder Services of Cape Cod & The Islands508-394-4630
HatfieldHighland Valley Elder Services, Inc.413-586-2000
HaverhillAgeSpan978-651-3063
HawleyLifePath413-773-5555
HeathLifePath413-773-5555
HinghamSouth Shore Elder Services, Inc.781-848-3910
HinsdaleElder Services of Berkshire County, Inc.413-499-0524
HolbrookSouth Shore Elder Services, Inc.781-848-3910
HoldenSenior Connection508-853-1373
HollandGreater Springfield Senior Services413-781-8800
HollistonSpringwell508-573-7235
HolyokeAccess Care Partners413-538-9020
HopedaleSenior Connection508-853-1373
HopkintonSpringwell508-573-7235
HubbardstonSenior Connection508-853-1373
HudsonSpringwell508-573-7235
HullSouth Shore Elder Services, Inc.781-848-3910
HuntingtonHighland Valley Elder Services, Inc.413-586-2000
HyannisElder Services of Cape Cod & The Islands508-394-4630
Hyde Park*Ethos617-522-6700
IpswichSeniorcare, Inc978-281-1750
Jamaica Plain*Ethos617-522-6700
KingstonOld Colony Planning Council774-539-5217
LakevilleOld Colony Planning Council774-539-5217
LancasterSenior Connection508-853-1373
LanesboroughElder Services of Berkshire County, Inc.413-499-0524
LawrenceAgeSpan978-651-3063
LeeElder Services of Berkshire County, Inc.413-499-0524
LeedsHighland Valley Elder Services, Inc.413-586-2000
LeicesterSenior Connection508-853-1373
LenoxElder Services of Berkshire County, Inc.413-499-0524
LeominsterSenior Connection508-853-1373
LeverettLifePath413-773-5555
LexingtonMinuteman Senior Services, Inc.781-272-7177
LeydenLifePath413-773-5555
LincolnMinuteman Senior Services, Inc.781-272-7177
LittletonMinuteman Senior Services, Inc.781-272-7177
LongmeadowGreater Springfield Senior Services413-781-8800
LowellAgeSpan978-651-3063
LudlowAccess Care Partners413-538-9020
LunenburgSenior Connection508-853-1373
LynnGreater Lynn Senior Services, Inc.781-599-0110
LynnfieldGreater Lynn Senior Services, Inc.781-599-0110
MagnoliaSeniorcare, Inc978-281-1750
MaldenAgeSpan978-651-3063
ManchesterSeniorcare, Inc978-281-1750
MansfieldBristol Aging and Wellness 508-675-2101
MarbleheadAgeSpan978-651-3063
MarionCoastline Elderly Services, Inc.508-999-6400
MarlboroughSpringwell508-573-7235
MarshfieldOld Colony Planning Council774-539-5217
MashpeeElder Services of Cape Cod & The Islands508-394-4630
MattapoisettCoastline Elderly Services, Inc.508-999-6400
MaynardMinuteman Senior Services, Inc.781-272-7177
MedfieldSouth Shore Elder Services, Inc.781-848-3910
MedfordAgeSpan978-651-3063
MedwaySenior Connection508-853-1373
MelroseAgeSpan978-651-3063
MendonSenior Connection508-853-1373
MerrimackAgeSpan978-651-3063
MethuenAgeSpan978-651-3063
MiddleboroughOld Colony Planning Council774-539-5217
MiddlefieldHighland Valley Elder Services, Inc.413-586-2000
MiddletonAgeSpan.978-651-3063
MilfordSenior Connection508-853-1373
MillburySenior Connection508-853-1373
MillisSouth Shore Elder Services, Inc.781-848-3910
MiltonSouth Shore Elder Services, Inc.781-848-3910
MilvilleSenior Connection508-853-1373
Mission Hill/Parker* HillEthos617-522-6700
MonroeLifePath413-773-5555
MonsonGreater Springfield Senior Services413-781-8800
MontagueLifePath413-773-5555
MontereyElder Services of Berkshire County, Inc.413-499-0524
MontgomeryHighland Valley Elder Services, Inc.413-586-2000
Mount WashingtonElder Services of Berkshire County, Inc.413-499-0524
NahantGreater Lynn Senior Services, Inc.781-599-0110
NantucketElder Services of Cape Cod & The Islands508-394-4630
NatickSpringwell508-573-7235
NeedhamSpringwell617-926-4100
New AshfordElder Services of Berkshire County, Inc.413-499-0524
New BedfordCoastline Elderly Services, Inc.508-999-6400
New BraintreeSenior Connection508-853-1373
New MarlboroughElder Services of Berkshire County, Inc.413-499-0524
New SalemLifePath413-773-5555
NewburyAgeSpan978-651-3063
NewburyportAgeSpan978-651-3063
NewtonSpringwell617-926-4100
NorfolkSouth Shore Elder Services, Inc.781-848-3910
North AdamsElder Services of Berkshire County, Inc.413-499-0524
North AndoverAgeSpan978-651-3063
North AttleboroBristol Aging and Wellness 508-675-2101
North BrookfieldSenior Connection508-853-1373
North End*Ethos617-522-6700
North ReadingAgeSpan978-651-3063
NorthamptonHighland Valley Elder Services, Inc.413-586-2000
NorthboroughSpringwell508-573-7235
NorthbridgeSenior Connection508-853-1373
NorthfieldLifePath413-773-5555
NortonBristol Aging and Wellness 508-675-2101
NorwellSouth Shore Elder Services, Inc.781-848-3910
NorwoodSouth Shore Elder Services, Inc.781-848-3910
Oak BluffsElder Services of Cape Cod & The Islands508-394-4630
OakhamSenior Connection508-853-1373
OrangeLifePath413-773-5555
OrleansElder Services of Cape Cod & The Islands508-394-4630
OtisElder Services of Berkshire County, Inc.413-499-0524
OxfordSenior Connection508-853-1373
PalmerGreater Springfield Senior Services413-781-8800
PaxtonSenior Connection508-853-1373
PeabodyAgeSpan978-651-3063
PelhamHighland Valley Elder Services, Inc.413-586-2000
PembrokeOld Colony Planning Council774-539-5217
PepperellSenior Connection508-853-1373
PeruElder Services of Berkshire County, Inc.413-499-0524
PetershamLifePath413-773-5555
PhillipstonLifePath413-773-5555
PittsfieldElder Services of Berkshire County, Inc.413-499-0524
PlainfieldHighland Valley Elder Services, Inc.413-586-2000
PlainvilleSouth Shore Elder Services, Inc.781-848-3910
PlymouthOld Colony Planning Council774-539-5217
PlymptonOld Colony Planning Council774-539-5217
PrincetonSenior Connection508-853-1373
ProvincetownElder Services of Cape Cod & The Islands508-394-4630
QuincySouth Shore Elder Services, Inc.781-848-3910
RandolphSouth Shore Elder Services, Inc.781-848-3910
RaynhamBristol Aging and Wellness 508-675-2101
ReadingAgeSpan978-651-3063
RehobothBristol Aging and Wellness 508-675-2101
RevereAgeSpan978-651-3063
RichmondElder Services of Berkshire County, Inc.413-499-0524
RochdaleSenior Connection508-853-1373
RochesterCoastline Elderly Services, Inc.508-999-6400
RocklandOld Colony Planning Council774-539-5217
RockportSeniorcare, Inc978-281-1750
Roslindale*Ethos617-522-6700
RoweLifePath413-773-5555
RowleyAgeSpan978-651-3063
Roxbury*Ethos617-522-6700
RoyalstonLifePath413-773-5555
RussellHighland Valley Elder Services, Inc.413-586-2000
RutlandSenior Connection508-853-1373
SalemAgeSpan978-651-3063
SalisburyAgeSpan978-651-3063
SandisfieldElder Services of Berkshire County, Inc.413-499-0524
SandwichElder Services of Cape Cod & The Islands508-394-4630
SaugusGreater Lynn Senior Services, Inc.781-599-0110
SavoyElder Services of Berkshire County, Inc.413-499-0524
ScituateSouth Shore Elder Services, Inc.781-848-3910
SeekonkBristol Aging and Wellness 508-675-2101
SharonSouth Shore Elder Services, Inc.781-848-3910
SheffieldElder Services of Berkshire County, Inc.413-499-0524
ShelburneLifePath413-773-5555
SherbornSpringwell508-573-7235
ShirleySenior Connection508-853-1373
ShrewsburySenior Connection508-853-1373
ShutesburyLifePath413-773-5555
SomersetBristol Aging and Wellness 508-675-2101
SomervilleGreater Lynn Senior Services, Inc.781-599-0110
South Boston*Ethos617-522-6700
South End*Ethos617-522-6700
South HadleyAccess Care Partners413-538-9020
SouthamptonHighland Valley Elder Services, Inc.413-586-2000
SouthboroughSpringwell508-573-7235
SouthbridgeSenior Connection508-853-1373
SouthwickHighland Valley Elder Services, Inc.413-586-2000
SpencerSenior Connection508-853-1373
SpringfieldGreater Springfield Senior Services413-781-8800
SterlingSenior Connection508-853-1373
StockbridgeElder Services of Berkshire County, Inc.413-499-0524
StonehamAgeSpan978-651-3063
StoughtonOld Colony Planning Council774-539-5217
StowMinuteman Senior Services, Inc.781-272-7177
SturbridgeSenior Connection508-853-1373
SudburySpringwell508-573-7235
SunderlandLifePath413-773-5555
SuttonSenior Connection508-853-1373
SwampscottGreater Lynn Senior Services, Inc.781-599-0110
SwanseaBristol Aging and Wellness 508-675-2101
TauntonBristol Aging and Wellness 508-675-2101
TempletonSenior Connection508-853-1373
TewksburyAgeSpan978-651-3063
TisburyElder Services of Cape Cod & The Islands508-394-4630
TollandHighland Valley Elder Services, Inc.413-586-2000
TopsfieldSeniorcare, Inc978-281-1750
TownsendSenior Connection508-853-1373
TruroElder Services of Cape Cod & The Islands508-394-4630
Turners FallsLifePath413-773-5555
TyngsboroughAgeSpan978-651-3063
TyringhamElder Services of Berkshire County, Inc.413-499-0524
UptonSenior Connection508-853-1373
UxbridgeSenior Connection508-853-1373
WakefieldAgeSpan978-651-3063
WalesGreater Springfield Senior Services413-781-8800
WalpoleSouth Shore Elder Services, Inc.781-848-3910
WalthamSpringwell617-926-4100
WareAccess Care Partners413-538-9020
WarehamOld Colony Planning Council774-539-5217
WarrenCentral Massachusetts Area on Aging508-853-1373
WarwickLifePath413-773-5555
WashingtonElder Services of Berkshire County, Inc.413-499-0524
WatertownSpringwell617-926-4100
WaylandSpringwell508-573-7235
WebsterSenior Connection508-853-1373
WellesleySpringwell617-926-4100
WellfleetElder Services of Cape Cod & The Islands508-394-4630
WendellLifePath413-773-5555
WenhamSeniorcare, Inc978-281-1750
West BoylstonSenior Connection508-853-1373
West BridgewaterOld Colony Planning Council774-539-5217
West BrookfieldSenior Connection508-853-1373
West Mattapan*Ethos617-522-6700
West NewburyAgeSpan978-651-3063
West Roxbury*Ethos617-522-6700
West SpringfieldGreater Springfield Senior Services413-781-8800
West StockbridgeElder Services of Berkshire County, Inc.413-499-0524
West TisburyElder Services of Cape Cod & The Islands508-394-4630
WestboroughSpringwell508-573-7235
WestfieldHighland Valley Elder Services, Inc.413-586-2000
WestfordAgeSpan978-651-3063
WesthamptonHighland Valley Elder Services, Inc.413-586-2000
WestminsterSenior Connection508-853-1373
WestonSpringwell617-926-4100
WestportBristol Aging and Wellness 508-675-2101
WestwoodSouth Shore Elder Services, Inc.781-848-3910
WeymouthSouth Shore Elder Services, Inc.781-848-3910
WhatelyLifePath413-773-5555
WhitinsvilleSenior Connection508-853-1373
WhitmanOld Colony Planning Council774-539-5217
WilbrahamGreater Springfield Senior Services413-781-8800
WilliamsburgHighland Valley Elder Services, Inc.413-586-2000
WilliamstownElder Services of Berkshire County, Inc.413-499-0524
WilmingtonMinuteman Senior Services, Inc.781-272-7177
WinchendonSenior Connection508-853-1373
WinchesterMinuteman Senior Services, Inc.781-272-7177
WindsorElder Services of Berkshire County, Inc.413-499-0524
WinthropAgeSpan978-651-3063
WoburnMinuteman Senior Services, Inc.781-272-7177
WorcesterSenior Connection508-853-1373
WorthingtonHighland Valley Elder Services, Inc.413-586-2000
WrenthamSouth Shore Elder Services, Inc.781-848-3910
YarmouthElder Services of Cape Cod & The Islands508-394-4630

*ETHOS serves as the Local Long Term Care Ombudsman Program for all neighborhoods within the City of Boston.

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