Find the ADA Coordinator for a state agency

Make a request or complaint related to accessibility with state buildings, programs, and services

A state Americans with Disabilities Act (ADA) Coordinator is the person who:

  • Coordinates a state agency's efforts to comply with the Americans with Disabilities Act (ADA), 
  • Processes reasonable accommodation requests for:
    • State employees with disabilities or people with disabilities who are applying for a state job (Title I ADA Coordinators) and
    • Members of the public accessing state buildings, programs, and services (Title II ADA Coordinators), and
  • Resolves complaints about disability-related barriers to state programs and events

Each state agency is required to have an ADA Coordinator.

If you need a reasonable accommodation to equally access a city or town program, contact the program organizer or your municipal ADA Coordinator.

Executive Branch agencies

The table below lists the most recent state ADA Coordinator contact information the Massachusetts Office on Disability (MOD) has on file for each Executive Branch secretariat and agency. It is listed in alphabetical order by secretariat and agency name.

Type the agency's name in the search bar to find their ADA Coordinator’s contact information. If you don’t see an agency listed, try searching their website.

Which ADA Coordinator should I contact?

To find out which ADA Coordinator you should contact, look at the Population served field. 

Contact the ADA Coordinator who serves employees if you are a state employee with disability-related questions or concerns related to your own employment or if you are applying for a job with the Commonwealth and have a disability-related question or concern about the job application or interviewing process.

Contact the ADA Coordinator who serves the public if you are a member of the public and want to:

  • Report a disability-related barrier that prevents you from accessing a state service or program, or
  • Request a reasonable accommodation or modification to participate in a state service or program

Appeals

If you have contacted the ADA Coordinator for an agency and would like to appeal their decision:

  • State employees and job applicants: See our guidance on the reasonable accommodation process for state Executive Branch employees. If your initial decision was from an agency ADA Coordinator, then your appeal goes to the ADA Coordinator for the Secretariat agency in which your agency is housed. If you receive a decision (either initial or in response to an appeal) from the Secretariat ADA Coordinator, then your appeal goes to the Office of Diversity and Equal Opportunity (ODEO).
  • Members of the public: See our guidance on disability rights in government services.

Note: Executive Office of Health and Human Services (EHS)

Stacy Hart is the primary contact for the EHS Secretariat-level office for state employees, job applicants, and members of the public. Jenny Parker handles appeals for all EHS agencies and the Secretariat-level office.
 

Courts

Please note that some accommodations, such as extra time, frequent breaks, and having a virtual hearing, must be decided by the Judge or Clerk Magistrate assigned to your case. They cannot be decided by the ADA Coordinator.

For more information,see how to ask for a court accommodation under the Americans with Disabilities Act.

Legislative Branch

For questions and requests related to accessibility at the State House, see State House accessibility.

Last updated: August 6, 2026

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