What you need to know
- Asking a question doesn’t require a public records request. Please call us if you have a question or require assistance: 617-586-3140.
- A public records request is a process required to obtain paper or electronic records typically already in existence.
- Submit your request writing via email or mail. This will help assure MOVA accurately and completely responds to the request.
- In most instances, MOVA will provide a response within ten business days from receipt of the request. Where a complete response is not possible during that timeframe, MOVA will provide at least a preliminary response.
- MOVA may assess a reasonable fee for the production of public records if more than four hours are required to produce the responsive records.
- There are some exemptions to the Mass. Public Records Law that protect certain information or types of records from being released to the public.
Should MOVA deny your request, you have the right of appeal to the Records Supervisor in the Office of the Secretary of State www.sec.state.ma.us/divisions/public-records/public-records-law/appealing-a-denial.htm
Submit a public records request to MOVA
How to Submit by Mail
- Provide as much detail as possible about the records you’re seeking.
- Include your first and last names, organization (optional), and mailing address.
- Please provide your email address and/or telephone number so we may contact you if we have questions about your request.
- Mail your request to:
Records Access Officer
Massachusetts Office for Victim Assistance
One Ashburton Pl., Suite 1310
Boston, MA 02478
How to Submit by Email
- Provide as much detail as possible about the records you’re seeking.
- Your first and last are names are required.
- Your organization, mailing address, and telephone number are optional
- Email your public records request to mova@mass.gov with the subject heading: Records Access Officer.