The program is now closed.
For questions on applications submitted before July 1, 2023, you can email MassHAF@mhp.net or call the call center at (833) 270 – 2953, Monday-Friday, 10:00 a.m-8:00 p.m. (interpreter services are available).
Additional Housing-Related Resources for Homeowners who are having difficulty paying their mortgage:
- If your foreclosure is scheduled in the next 7 days, you should reach out to the Massachusetts Division of Banks (DOB) to request assistance in preventing your foreclosure. Click here to find out how to contact the DOB.
- Beginning on July 1, 2023, the state-funded Residential Assistance for Families in Transition (RAFT) program became available to low-income homeowners who are at risk of foreclosure. Eligible homeowners may apply for RAFT through the Emergency Housing Payment Assistance Portal.
- To find a HUD-Approved Housing Counseling Agency in Massachusetts click here.
- To apply for Rental Assistance, click here.
- For information about Utility Assistance, click here.
- For Legal Assistance Available in Massachusetts click here.
- For Language Assistance click here.
Mental Health Resources
- If you or someone you know is experiencing a mental health crisis and/or suicidal thoughts, please call or text 988, which is the national suicide and crisis number. The 988 Suicide & Crisis Lifeline is available 24 hours a day, 7 days a week. You can also access the chat feature on the website: https://988lifeline.org/contact-the-lifeline/.
- If you are looking for qualified professionals for mental health assessments and/or mental health referrals, please contact the Massachusetts Behavioral Health Helpline by calling or texting 833-773-2445 (BHHL). The helpline is available 24 hours a day, 7 days a week. You can also access the chat feature on the website: https://www.masshelpline.com/contact/#.
Massachusetts Homeowner Assistance Fund Summary
The dashboard below provides a visual overview of the HAF to date.
Contact for Homeowner Assistance Fund (HAF)
Online
Phone
Online
Phone
Call or text anytime - available 24 hours per day, 365 days per year
Phone
Free and confidential. Call or text anytime, available 24/7. | Veterans: Press 1, Spanish Line: Press 2, LGBTQ+ Youth: Press 3 | TTY Users: use your preferred relay service or dial 711 then 988