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How to calculate your average working week hours

To determine your weekly paid leave benefit amount, we’ll need to know the average number of hours you work per week. 

We will use your average work week hours to establish your prorated benefit rate for intermittent and reduced leave claims. This will determine how much we'll pay you for time off during an intermittent leave. 

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What is my average work week?

In order to calculate the average hours you work per week, you will need to determine the two highest earning quarters in the 12 months before you submit an application for Paid Family and Medical Leave (PFML) benefits. After determining the two highest-earning quarters in the previous 12 months, you will need to determine the average number of hours you worked during that time period. 

It’s important that this number is as accurate as possible. If you are not sure what hours you worked and/or your what your highest earning quarters were, please reach out to your employer. The Department will confirm the average hours you work per week with your employer as part of the application review process. 

Once you determine the total number of hours worked in your two highest quarters, follow the steps below to determine your average. Because work schedules may vary from week to week it is important that you follow these steps and do not use an estimate. 

  1. First, add the total number of hours you worked in the two highest earning quarters in the 12 months prior to your PFML application submission 

  1. Divide the number of total hours by 26 (weeks) 

  1. The resulting number is the average number of hours you work per week. Use this number when asked for the average number of hours in your work week.

 

Example: Dan works a rotating schedule that changes every 2 weeks. In his two highest earning quarters in the last 12 months before he submits his paid leave application to DFML, he worked a total of 520 hours.

  1. Dan worked 520 hours in his two highest earning quarters 

  1. Dan works an average of 20 hours per work week (520 divided by 26 (weeks)) 

Contact

Phone

For questions about benefits and eligibility: (833) 344-7365

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

Fraud Reporting Hotline: (857) 366-7201

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

For questions about contributions and exemptions: (617) 466-3950

Department of Revenue - Hours of operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.

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