Overview
In partnership with families and stakeholders, EEC is focused on expanding equitable and dignified access to high-quality early education and care. This work includes a series of system reforms focused on significantly updated and new child care financial assistance regulations, policies, and procedures, reprocured contracts for CCR&Rs and contracted providers (expected July 2024), and the beginning stages of modernizing the EEC digital experience.
EEC formally kicked off the regulation review process in December 2022, with the goals of revising the regulations to: increase overall system efficiency, prioritize family needs and experience, and modernize and update the overall child care financial assistance system. With revised regulations comes updates policies and procedures that utilize modern technology to be more flexible, accessible and user friendly.
These changes all focus on simplifying the application process, reducing the paperwork burden for families and programs, and updating policies to better support homeless families, families with disabilities and families impacted by domestic violence.
Regulations, policies
Principles of Engagement Training
This course outlines the values driving EEC’s effort to modernize our guidance, which is to provide a more family-centered operating model with a customer service approach.
Video: Principles of Engagement CCFA Training
Skip this video Principles of Engagement CCFA Training.Additional Resources
- Family Engagement Framework
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Open PDF file, 2.73 MB, Principles of Engagement Slide Deck (English, PDF 2.73 MB)
Drop In Sessions
In addition to live trainings (see section below), EEC is offering optional virtual office hours throughout the training period for an opportunity to ask additional questions or get more personalized support:
- December 8 at 11am to 12:15pm (Provider Experience)
- December 15 at 11am to 1pm (Program Integrity & Administrative Procedures)
Kick-off Sessions
EEC hosted two kick-off sessions for family access administrators on September 26 and 28.
Family access administrators are responsible for administering child care financial assistance that includes eligibility, enrollment and placement, as well as resource and referrals.
Video: EEC Child Care Financial Assistance Programs Changes Kick-off Session
Skip this video EEC Child Care Financial Assistance Programs Changes Kick-off Session.Additional Resources
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Open PDF file, 515.28 KB, Kickoff Session Slide Deck (English, PDF 515.28 KB)
Family Journey Training
This full-day course walks trainees through the refreshed view of the family journey procedures, from intake to reauthorization.