Job Posting: Worcester Regional Retirement Board

Member Services Representative

Worcester Regional Retirement System
23 Midstate Drive, Suite 106
Auburn, MA 01501 508-832-6314 www.wffboard.org

Worcester Regional Retirement System is seeking a qualified applicant for a full-time position, who will serve as a Member Services Representative. The annual compensation range is $45,000.00 -$50,000.00.

Responsibilities:

  • Assisting members and retirees with questions and concerns pursuant to M.G.L., Ch. 32 o Calculating estimates and providing service charts to members as requested
  • Calculating servlce purchases and contribution rate errors
  • Processing monthly payroll data
  • Participating in Board projects as needed

Skills:

  • 1-2 years of experience working under the rules and regulations of M.G.L., C. 32
  • Excellent organizational skills  
  • Excellent mathematical skills
  • Excellent time management skills and the ability to prioritize work
  • Strong attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to multi-task
  • Working knowledge in MS Office and MS Excel
  • Ability to work independently or as part of a team

Benefits:

  • Health and Dental Insurance 
  • Retirement Plan 
  • Competitive PTO, vacation, sick leave and sick bank policies  
  • Culture promotes a healthy work life balance.

Schedule:

  • Office hours are Monday thru Friday, 8:00am to 4:30pm — on location, no remote

Education: 

High School Diploma Required

Resumes will be accepted on an ongoing basis until the position is filled. To apply, please email your resume to Rachel Grimaldi, Executive Director at rgrimaldi@wrrboard.org.

The Worcester Regional Retirement System is an EEO/AA employer.

Date published: July 31, 2026

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