Juvenile Court List of Court-Connected Approved ADR Programs (2022-2024)

The Juvenile Court Department has 15 approved programs offering free mediation services for Care and Protection, Child Requiring Assistance (CRA), Delinquency, Guardianship and Harassment Prevention Orders cases. In addition, Permanency Mediation services are available in some counties.

Table of Contents

Barnstable County

Greater Brockton Center for Dispute Resolution

Organization Contact 

Ron K. Fredey, Program Coordinator

Location

Brockton Trial Court - George Covett Courthouse
215 Main Street, Suite 207
Brockton, MA 02301

Mailing Address

P.O. Box 842, South Easton, MA 02375

Contact Information

Phone: (508) 897-2868
Email: rfredey@gmail.com or mediators@gbcdr.org
Website: www.gbcdr.org

Services and Details

Roster: 26 Neutrals
Services: Mediation of Child Requiring Assistance and delinquency cases for the Town of Plymouth Division 

Martha’s Vineyard Mediation Program

Organization Contact

Sara Barnes, Executive Director

Location

15 Merchant’s Court #5
Vineyard Haven, MA 02568 

Contact Information

Phone: (508) 693-2999
Email: info@mvmediation.org

Services and Details

Roster: 3 Neutrals
Services: Permanency Mediation

Mediation Works, Incorporated

Organization Contact

Charles Doran, Executive Director

Location

10 Liberty Square, Fourth Floor
Boston, MA 02109-1632

Contact Information

Phone: (617) 973-9739
Fax: (617) 973-9532
Email: mailbox@mwi.org
Website: www.mwi.org

Services and Details

Roster: 31 Neutrals
Languages: French, Spanish and Hebrew
Services: Mediation of Child Requiring Assistance cases. 

Plummer Youth Promise – Permanency Mediation Services

Organization Contact

Nicole McLaughlin, Executive Director

Location

37 Winter Island Road
Salem, MA 01970

Contact Information

Phone: 781-433-0313
Fax: 781-433-0327
Contact Person: Julia A. B. Pearson
Email: jpearson@plummeryouthpromise.org
Website: www.plummeryouthpromise.org/our-programs/permanency-mediation-services

Services and Details

Roster: 32 Neutrals
Languages: Spanish
Services: Permanency Mediation

Berkshire County

Berkshire County Regional Housing Authority 

Organization Contact

Brad Gordon, Executive Director  

Location

1 Fenn Street, Fourth Floor
Pittsfield, MA 01201

Contact Information

Phone: (413) 443-7138 - Ext. 216
Fax: (413) 443-8137
Email: Bradg@bcrha.com
Website: www.bcrha.com

Services and Details

Roster: 32 Neutrals
Services: Mediation of Child Requiring Assistance cases

Plummer Youth Promise – Permanency Mediation Services

Organization Contacts

Julia Pearson, Program Director
Nicole McLaughlin, Executive Director

Location

37 Winter Island Road
Salem, MA 01970

Contact Information

Phone: 781-433-0313
Fax: 781-433-0327
Contact Person: Julia A. B. Pearson
Email: jpearson@plummeryouthpromise.org
Website: www.plummeryouthpromise.org/our-programs/permanency-mediation-services

Services and Details

Roster: 32 Neutrals
Languages: Spanish
Services: Permanency Mediation 

Bristol County

Martha’s Vineyard Mediation Program

Organization Contact

Sara Barnes, Executive Director

Location

15 Merchant’s Court #5
Vineyard Haven, MA 02568

Contact Information

Phone: (508) 693-2999
Email: info@mvmediation.org

Services and Details

Roster: 3 Neutrals
Services: Permanency Mediation

Plummer Youth Promise – Permanency Mediation Services

Organization Contact

Nicole McLaughlin, Executive Director

Location

37 Winter Island Road
Salem, MA 01970

Contact Information

Phone: 781-433-0313
Fax: 781-433-0327
Contact Person: Julia A. B. Pearson
Email: jpearson@plummeryouthpromise.org
Website: www.plummeryouthpromise.org/our-programs/permanency-mediation-services

Services and Details

Roster: 32 Neutrals
Languages: Spanish
Services: Permanency Mediation

Essex County

North Shore Community Mediation, Inc.

Organization Contact

Hannah Bowen, Executive Director

Location

100 Cummings Center, Suite 307-J
Beverly, MA 01915

Contact Information

Phone: (978) 232-1212
Email: info@nsmediation.org
Website: www.nsmediation.org

Services and Details

Roster: 50 Neutrals
Languages: Spanish
Services: Mediation of Child Requiring Assistance, Harassment Prevention Orders, Permanency Mediation, Care and Protection, Guardianship, Equity and Delinquency cases.

Plummer Youth Promise – Permanency Mediation Services

Organization Contact

Nicole McLaughlin, Executive Director

Location

37 Winter Island Road
Salem, MA 01970

Contact Information

Phone: 781-433-0313
Fax: 781-433-0327
Contact Person: Julia A. B. Pearson
Email: jpearson@plummeryouthpromise.org
Website: www.plummeryouthpromise.org/our-programs/permanency-mediation-services

Services and Details

Roster: 32 Neutrals
Languages: Spanish
Services: Permanency Mediation

Franklin/Hampshire County

Collaborative Resolutions Group, Inc.

Organization Contacts

Debbie Lynangale and Gloria A. Santa Anna, Co-Executive Directors

Location

121 Montague Rd.
Wendell, MA 01379

Contact Information

Phone: (413) 774-7469
Fax: (413) 475-7088
Email: info@crg-collab.org
Website: www.collaborativeresolutionsgroup.org

Services and Details

Roster: 24 Neutrals
Languages: Spanish
Services: Mediation, Mediation of Care and Protection, Child Requiring Assistance and Delinquency cases

Plummer Youth Promise – Permanency Mediation Services

Organization Contact

Nicole McLaughlin, Executive Director

Location

37 Winter Island Road
Salem, MA 01970

Contact Information

Phone: 781-433-0313
Fax: 781-433-0327
Contact Person: Julia A. B. Pearson
Email: jpearson@plummeryouthpromise.org
Website: www.plummeryouthpromise.org/our-programs/permanency-mediation-services

Services and Details

Roster: 32 Neutrals
Languages: Spanish
Services: Permanency Mediation

Quabbin Mediation Services

Organization Contact

Sharon Tracy, Executive Director

Location

13 South Main Street
Orange, MA 01364

Contact Information

Phone: (978) 544-6142
Fax: (978) 544-2165
Email: info@quabbinmediation.org
Website: www.quabbinmediation.org

Services and Details

Roster: 49 Neutrals
Languages: Spanish, Khmer and American Sign Language
Services: Mediation of Child Requiring Assistance and Delinquency cases.  

Hampden County

Center for Human Development, Inc., Family and Youth Mediation Program

Organization Contact

Rhonda Young, Program Director

Location

246 Park Street
West Springfield, MA 01089

Contact Information

Phone: (413) 781-6556
Fax: (413) 781-6523
Email: ryoung@chd.org
Website: www.chd.org

Services and Details

Roster: 13 Neutrals
Services: Mediation of Child Requiring Assistance cases

Plummer Youth Promise – Permanency Mediation Services

Organization Contact

Nicole McLaughlin, Executive Director  

Location

37 Winter Island Road
Salem, MA 01970

Contact Information

Phone: 781-433-0313
Fax: 781-433-0327
Contact Person: Julia A. B. Pearson
Email: jpearson@plummeryouthpromise.org
Website: www.plummeryouthpromise.org/our-programs/permanency-mediation-services

Services and Details

Roster: 32 Neutrals
Languages: Spanish
Services: Permanency Mediation

Middlesex County

Community Dispute Settlement Center

Organization Contact

Gail S. Packer MSW, Executive Director

Location

60 Gore Street, Suite 202
Cambridge, MA 02141

Contact Information

Phone: (617) 876-5376
Fax: (617) 876-6663
Email: gspacker@communitydispute.org
Website: www.communitydispute.org

Services and Details

Roster: 71 Neutrals
Languages: Spanish
Mediation of Child Requiring Assistance, Care and Protection, and Harassment Prevention Order cases

Harvard Mediation Program 

Organization Contact

Maureen Griffin, Program Manager

Location

Harvard Law School, Pound Hall - 521
1563 Massachusetts Avenue
Cambridge, MA 02138

Contact Information

Phone: (617) 495 -1854
Email: mgriffin@law.harvard.edu

Services and Details

Roster: 58 Neutrals
Languages: Spanish, Portuguese (Language abilities change annually)
Services: Mediation of Child Requiring Assistance, Delinquency and Harassment Prevention Order cases.

MetroWest Mediation Services, Inc.

Organization Contact

Seth Izen, Executive Director

Location

220 North Main St., Suite 106
Natick, MA 01760

Contact Information

Phone: (508) 872-9495
Fax: (508) 872-9764
Email: info@metrowestmediationservices.org, seth@metrowestmediation.org
Website: www.metrowestmediationservices.org

Services and Details

Roster: 45 Neutrals
Services: Mediation of Care and Protection, Child Requiring Assistance, Harassment Prevention Order and Delinquency cases.

Metropolitan Mediation Services

Organization Contact

Antonio Castro Aranda, Director

Location

40 Webster Place
Brookline, MA 02445-7937

Contact Information

Phone: (617) 241-0300
Fax: (800) 886-0620
Email: antonio.castro@metromediation.org
Website: www.metromediation.org

Services and Details

Roster: 33 Neutrals
Services: Mediation of Child Requiring Assistance and Delinquency cases.

Middlesex Community College Law Center

Organization Contact

Ursula Furi-Perry, Director

Location

Middlesex Community College
33 Kearney Square, Derby 200
Lowell, MA 01852

Contact Information

Phone: (978) 656-3342
Fax: (978) 441-1749
Email: furiperryo@middlesex.mass.edu

Services and Details

Roster: 28 Neutrals
Languages: Khmer, Spanish, French, Greek and ASL
Services: Mediation of Child Requiring Assistance, Care and Protection, Delinquency and Harassment Prevention Order cases 

Plummer Youth Promise – Permanency Mediation Services

Organization Contact

Nicole McLaughlin, Executive Director

Location

37 Winter Island Road
Salem, MA 01970

Contact Information

Phone: 781-433-0313
Fax: 781-433-0327
Contact Person: Julia A. B. Pearson
Email: jpearson@plummeryouthpromise.org
Website: www.plummeryouthpromise.org/our-programs/permanency-mediation-services

Services and Details

Roster: 32 Neutrals
Languages: Spanish
Services: Permanency Mediation

Norfolk County

Harvard Mediation Program 

Organization Contact

Maureen Griffin, Program Manager

Location

Harvard Law School, Pound Hall - 521
1563 Massachusetts Avenue
Cambridge, MA 02138

Contact Information

Phone: (617) 495 -1854
Email: mgriffin@law.harvard.edu

Services and Details

Roster: 58 Neutrals
Languages: Spanish, Portuguese (Language abilities change annually)
Services: Mediation of Child Requiring Assistance, Delinquency and Harassment Prevention Order cases.

Mediation Works, Incorporated

Organization Contact

Charles Doran, Executive Director

Location

10 Liberty Square, Fourth Floor
Boston, MA 02109-1632

Contact Information

Phone: (617) 973-9739
Fax: (617) 973-9532
Email: mailbox@mwi.org
Website: www.mwi.org

Services and Details

Roster: 31 Neutrals
Languages: French, Spanish and Hebrew
Services: Mediation of Child Requiring Assistance cases. 

Metropolitan Mediation Services

Organization Contact

Antonio Castro Aranda, Director 

Location

40 Webster Place
Brookline, MA 02445-7937

Contact Information

Phone: (617) 241-0300
Fax: (800) 886-0620
Email: antonio.castro@metromediation.org
Website: www.metromediation.org

Services and Details

Roster: 33 Neutrals
Services: Mediation of Child Requiring Assistance and Delinquency cases.

Plymouth County

Greater Brockton Center for Dispute Resolution

Organization Contact

Ron K. Fredey, Program Coordinator  

Location

Brockton Trial Court - George Covett Courthouse
215 Main Street, Suite 207
Brockton, MA 02301

Mailing Address

P.O. Box 842
South Easton, MA 02375

Contact Information

Phone: (508) 897-2868
Email: rfredey@gmail.com or mediators@gbcdr.org
Website: www.gbcdr.org

Services and Details

Roster: 26 Neutrals
Services: Mediation of Child Requiring Assistance and delinquency cases  

Plummer Youth Promise – Permanency Mediation Services

Organization Contact

Nicole McLaughlin, Executive Director

Location

37 Winter Island Road
Salem, MA 01970 

Contact Information

Phone: 781-433-0313
Fax: 781-433-0327
Contact Person: Julia A. B. Pearson
Email: jpearson@plummeryouthpromise.org
Website: www.plummeryouthpromise.org/our-programs/permanency-mediation-services

Services and Details

Roster: 32 Neutrals
Languages: Spanish
Services: Permanency Mediation

Suffolk County

Harvard Mediation Program 

Organization Contact

Maureen Griffin, Program Manager

Location

Harvard Law School, Pound Hall - 521
1563 Massachusetts Avenue
Cambridge, MA 02138

Contact Information

Phone: (617) 495 -1854
Email: mgriffin@law.harvard.edu

Services and Details

Roster: 58 Neutrals
Languages: Spanish, Portuguese (Language abilities change annually)
Services: Mediation of Child Requiring Assistance, Delinquency and Harassment Prevention Order cases.

Mediation Works, Incorporated

Organization Contact

Charles Doran, Executive Director

Location

10 Liberty Square, Fourth Floor
Boston, MA 02109-1632

Contact Information

Phone: (617) 973-9739
Fax: (617) 973-9532
Email: mailbox@mwi.org
Website: www.mwi.org

Services and Details

Roster: 31 Neutrals
Languages: French, Spanish and Hebrew
Services: Mediation of Child Requiring Assistance cases.

Metropolitan Mediation Services

Organization Contact

Antonio Castro Aranda, Director

Location

40 Webster Place
Brookline, MA 02445-7937

Contact Information

Phone: (617) 241-0300
Fax: (800) 886-0620
Email: antonio.castro@metromediation.org
Website: www.metromediation.org

Services and Details

Roster: 33 Neutrals
Services: Mediation of Child Requiring Assistance and Delinquency cases.

Plummer Youth Promise – Permanency Mediation Services

Organization Contact

Nicole McLaughlin, Executive Director

Location

37 Winter Island Road
Salem, MA 01970

Contact Information

Phone: 781-433-0313
Fax: 781-433-0327
Contact Person: Julia A. B. Pearson
Email: jpearson@plummeryouthpromise.org
Website: www.plummeryouthpromise.org/our-programs/permanency-mediation-services 

Services and Details

Roster: 32 Neutrals
Languages: Spanish
Services: Permanency Mediation

Worcester County

Family Mediation Services of Central Massachusetts

Organization Contact

Sabrina Allfrey, Mediation Program Director

Location

210 Lincoln Street
Worcester, MA 01605

Contact Information

Phone: (508) 796-1971
Email: sallfrey@fscm.org
Website: www.fscm.org/mediation

Services and Details

Neutrals: 27 Neutrals
Services: Permanency Mediation, Harassment Prevention Order cases

Plummer Youth Promise – Permanency Mediation Services

Organization Contact

Nicole McLaughlin, Executive Director 

Location

37 Winter Island Road
Salem, MA 01970

Contact Information

Phone: 781-433-0313
Fax: 781-433-0327
Contact Person: Julia A. B. Pearson
Email: jpearson@plummeryouthpromise.org
Website: www.plummeryouthpromise.org/our-programs/permanency-mediation-services

Services and Details

Roster: 32 Neutrals
Languages: Spanish
Services: Permanency Mediation

Date published: July 15, 2022
Last updated: February 26, 2025

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