Days and times
The Middlesex Superior Court Virtual Help Desk operates from 2:00 p.m. to 4:00 p.m., Monday through Friday.
Entering the Virtual Help Desk
The Virtual Help Desk uses Zoom video conferencing. Patrons can connect and discuss Court business directly with Clerk’s Office staff online.
Please note: Once you click on the Zoom link, you will be directed to a virtual waiting room (similar to waiting in line). Once a staff member becomes available, they will let you into the Virtual Help Desk to assist you.
You can also call in to the Virtual Help Desk by phone:
Meeting ID: 160 8981 3659
One tap mobile
+16692545252,,16089813659# US (San Jose)
+16469641167,,16089813659# US (US Spanish Line)
Dial by your location
+1 669 254 5252 US (San Jose)
+1 646 964 1167 US (US Spanish Line)
+1 646 828 7666 US (New York)
+1 551 285 1373 US (New Jersey)
+1 669 216 1590 US (San Jose)
+1 415 449 4000 US (US Spanish Line)
833 568 8864 US Toll-free
833 435 1820 US Toll-free
Other information
If you have any questions about accessing the Virtual Help Desk, please contact the Middlesex Superior Court:
Email: middlesex.clerksoffice@jud.state.ma.us
General: (781) 939-2700
Clerk's Office Administration: (781) 939-2803