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  • MassWorkforce

Multilingual Language Guidelines

Multilingual Services - Staff resources

Limited English Proficiency (LEP) Services

Over-the-Phone Language Services Report Form

Your Right to an Interpreter Poster

Language Access Plan

Language Access Service Guidelines Presentation

'I Speak' Flashcard Poster

Flashcard Poster in 38 languages reads  "I speak (language)". This can be used to identify the language spoken by the Limited English Proficiency (LEP) customer. 

One Moment Please

How to Say, “One Moment Please” in Eighteen Common Languages

Find valuable information on Unemployment Insurance Services, Employment Services, Worker’s Compensation, and Occupational Safety at EOLWD Multilingual Services.

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