Skip to main content
  • This page, Other Matters: The Free Transportation Privileges of Separated Massachusetts Bay Transportation Authority Employees Were Not Promptly Disabled., is   offered by
  • Office of the State Auditor

Other Matters: The Free Transportation Privileges of Separated Massachusetts Bay Transportation Authority Employees Were Not Promptly Disabled.

The MBTA did not disable the free transportation benefit of some former employees, which could have resulted in lost revenue.
Skip table of contents

Table of Contents

You skipped the table of contents section.

Overview

Although this matter was not part of the audit objectives, we found that the Massachusetts Bay Transportation Authority (MBTA) did not disable the free transportation benefit of 76 former employees. These terminated employees remained active in the MBTA’s automated fare collection system as of the time of our fieldwork, September 2019. They had unauthorized free transportation for periods ranging from 128 to 946 days after separation. In addition, we identified 2,594 instances (representing 51 distinct individuals) where former employees were granted free fare access after their effective dates of termination. Thus, former employees received free transportation to which they were not entitled. We estimated at least $5,517 in lost revenue for the agency. Since the MBTA’s automated fare collection system only stores records for 14 months, we could not determine the extent of the problem throughout the entire audit period.

 

Date published: April 23, 2020

Help Us Improve Mass.gov  with your feedback

Please do not include personal or contact information.
Feedback