Patient Rights/Report a Complaint

Information on patient rights and submitting a complaint

If you wish to submit a complaint concerning a licensed acute private or general hospital with an inpatient psychiatric unit in the Commonwealth of Massachusetts, complete the complaint form and fax to 617-626-8167 or mail to:

Director of Licensing
Department of Mental Health
25 Staniford Street
Boston, MA  02114

(Please note: Intensive Residential Treatment Programs (IRTPs) should contact (617-626-8335 to report a complaint)

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