REPORTING ELDER ABUSE
Abuse is a very serious type of complaint, involving the deliberate infliction of injury, unreasonable confinement, intimidation, or punishment, which results in physical harm, pain, or mental anguish. This includes verbal, sexual, physical, or mental abuse, as well as abuse enabled through the use of technology. Neglect, mistreatment, and misappropriation are also types of abuse.
Call 911 or local police if you have an emergency or life-threatening situation.
ELDER ABUSE IN NURSING HOMES AND REST HOMES
The Massachusetts Department of Public Health receives complaints of elder abuse, neglect, mistreatment and misappropriation in nursing homes and rest homes. For information about how to file a complaint about ABUSE IN A NURSING HOME OR REST HOME, see link below.
ELDER ABUSE IN THE COMMUNITY AND ASSISTED LIVING RESIDENCES
The Executive Office of Elder Affairs (EOEA) receives complaints of elder abuse, neglect, mistreatment and misappropriation. Elder abuse includes physical, sexual, and emotional abuse, caretaker neglect, financial exploitation and self-neglect. Elder Abuse reports can be filed 24 hours a day with EOEA either online or by phone at (800) 922-2275. Elder Protective Services investigates cases of abuse where the person is age 60 or older and lives in the community. EOEA will respond to other reports of abuse through investigation or referral, as appropriate. To report abuse of a person with a disability under the age of 60, call the Disabled Persons Protection Commission (DPPC) at (800) 426-9009.
For more information, see link below.