REPORTING ELDER ABUSE
Abuse is a very serious type of complaint, involving the deliberate infliction of injury, unreasonable confinement, intimidation, or punishment, which results in physical harm, pain, or mental anguish. This includes verbal, sexual, physical, or mental abuse, as well as abuse enabled through the use of technology. Neglect, mistreatment, and misappropriation are also types of abuse.
Call 911 or local police if you have an emergency or life-threatening situation.
Additional Resources
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Open PDF file, 519.71 KB, Abuse Fact Sheet (English, PDF 519.71 KB)
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Open RTF file, 117.84 KB, Abuse Fact Sheet - accessible (English, RTF 117.84 KB)
ELDER ABUSE IN NURSING HOMES AND REST HOMES
The Massachusetts Department of Public Health receives complaints of elder abuse, neglect, mistreatment and misappropriation in nursing homes and rest homes. For information about how to file a complaint about ABUSE IN A NURSING HOME OR REST HOME, see link below.
Additional Resources
ELDER ABUSE IN ASSISTED LIVING RESIDENCES AND IN THE COMMUNITY
The Executive Office of Aging & Independence receives complaints of abuse, neglect, mistreatment and misappropriation in older adults. Abuse includes physical, sexual, and emotional abuse, caretaker neglect, financial exploitation and self-neglect. Abuse reports can be filed 24 hours a day with the Agency either online or by phone at (800) 922-2275. Adult Protective Services investigates cases of abuse where the person is age 60 or older and lives in the community. The Agency will respond to other reports of abuse through investigation or referral, as appropriate. To report abuse of a person with a disability under the age of 60, call the Disabled Persons Protection Commission (DPPC) at (800) 426-9009.
For more information, see link below.