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Third-party tools used on MyMassGov

When you create a MyMassGov account, you’ll be asked for consent to share user profile information. See the third parties that get this data and learn how it’s used.

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Tool name	Purpose	Privacy policy
Formstack	User feedback form	Formstack Privacy Policy
Google	Collect information about use of the MyMassGov site	Google Privacy Policy
Microsoft	Provide authentication and fraud detection services	Microsoft Privacy Policy
Salesforce	Allow agency partners to investigate user issues and provide customer support	Salesforce Privacy Policy
Socure	Provide identity verification services to authenticate or identity-proof users for access to participating government websites or applications	Socure Privacy Policy
Twilio	Provide phone verification services	Twilio Privacy Policy

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Third-party tools used on MyMassGov

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