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Services and applications using MyMassGov

A list of the Massachusetts services and applications that use MyMassGov.

Table of Contents

Get support

Read the MyMassGov guide if you have questions about how to do something in your MyMassGov account, like update information or set up multifactor authentication. In the table below, you will find phone numbers, email addresses or a web page for each agency offering direct help for logging into the application.

When you create a MyMassGov account, you’re asked for consent to share information about yourself with agency partners and third parties. Learn more about how user profile information is used, who it’s shared with, and the terms you agree to when you give your consent.

Personal use

Connect to state services for yourself or your family.

Application or Service

Agency

Description

Application Support
MyMassGov PersonalExecutive Office of Technology Services and SecurityManage your MyMassGov personal account and log in to applicationsMyMassgov Guide
CSS Case ManagerChild Support Services Division (CSS)View or update your child support caseLearn about child support services available from the Department of Revenue (DOR)
DTA Connect for IndividualsDepartment of Transitional Assistance (DTA)

DTA Connect is a self-service mobile application and website where clients and DTA partners can go to see their EBT card balance, manage their SNAP or cash (TAFDC/EAEDC) case, and update their communication preferences.

Email: dtaapphelpdesk@mass.gov

Other Support Resources:

DTA Connect Help

DTA Connect FAQs 

Educator PortalDepartment of Early Education and Care (EEC)  
MassAbilityMassAbility (MBY)Participant access to the MassAbility (MBY) sitePhone: (617) 204-3600
Massachusetts Gun PortalDepartment of Criminal Justice Information ServicesApply or renew firearm licenses, report sales or transfers, and manage firearm records

Phone: (617) 660-4782

Email: frb@mass.gov

MassFishHuntDepartment of Fish and GameGet your fishing and hunting licenses and permits or report a harvestPhone: (833) 998 8240
MassHire JobQuest for Job SeekersMassHire Department of Career ServicesAccess to the MassHire JobQuest websiteEmail: jobquest@mass.gov
MyServicesExecutive Office of Health and Human ServicesAccess to MassHealth and HealthConnector benefits information

Phone: (800) 841-2900

Learn about MyServices

Paid Family and Medical Leave (PFML) for IndividualsDepartment of Family and Medical Leave (DFML)Apply for and manage your own paid leave benefitsPhone: (833) 344-7365
Unemployment Services for WorkersDepartment of Unemployment AssistanceApply for and manage unemployment benefit claimsPhone: (877) 626-6800
Virtual Gateway My Account Page (MAP)Executive Office of Health and Human ServicesMy Account Page (MAP) provides real-time access to member and applicant health assistance information for MassHealth, Massachusetts’ Medicaid program. Access your Virtual Gateway My Account Page to see information on health assistance you receive.

Phone: (800) 421-0938

Virtual Gateway My Account Page 

Business use

Connect to state services for a business you work for or own.

Service or application

Agency

Description

Application Support
MyMassGov BusinessExecutive Office of Technology Services and Security (EOTSS)Manage your MyMassGov business account and log in to applicationsMyMassgov Guide
Business Front DoorExecutive Office of Economic DevelopmentPlatform that provides access to the Team MA concierge service and resources for businesses looking to start, scale and grow in MassachusettsEmail: businessfrontdoor@mass.gov
Crime Insight RepositoryExecutive Office of Public Safety and SecurityLaw Enforcement users can upload their NIBRS files, as well as fix errors.Email: cru@massmail.state.ma.us
DTA ConnectDepartment of Transitional Assistance (DTA)

DTA Connect is a self-service mobile application and website where clients and DTA partners can go to see their EBT card balance, manage their SNAP or cash (TAFDC/EAEDC) case, and update their communication preferences.

Email: dtaapphelpdesk@mass.gov

Other Support Resources:

DTA Connect Help

DTA Connect FAQs

DTA Partner Activity Tracking Hub (PATH)Department of Transitional Assistance (DTA)

DTA Partner Activity Tracking Hub (PATH) is a website where DTA-funded providers can manage client participation in approved activities, update budgets, and submit claims for reimbursement.

Email: dtaapphelpdesk@mass.gov 

Electronic Licensing Inspections and Permitting Software Engine (eLIPSE)Division of Occupational Licensure (DOL)Manage trade and professional licenses, search records, and file complaints with the DOLEmail: eLIPSE.support@mass.gov
EOEEA Grants Management System (GMS)Executive Office of Energy and Environmental Affairs (EOEEA)Access to the Grants Management System for the Executive Office of Energy and Environment Affairs

Phone: (617) 626-1111

Email: eea.servicedesk@mass.gov

MA Contractor HubOffice of Consumer Affairs and Business RegulationMA Home Improvement Contractor (HIC) Program Phone: (617) 973-8787
MassAbility PortalMassAbilityProvider access to the MassAbility site to manage services. Click the 'Log in to a business account' linkPhone: (617) 204-3665
Massachusetts Gun PortalDepartment of Criminal Justice Information Services (DCJIS)Apply or renew firearm licenses, report sales or transfers, and manage firearm records

Phone: (617) 660-4782

Email: frb@mass.gov

MassHealth Access Community Partners Program PortalMassHealthSubmit enrollments, disenrollments and transfers into the Community Partners ProgramPhone: (800) 841-2900
MassHire JobQuest for EmployersMassHire Department of Career ServicesAccess to the MassHire JobQuest websiteEmail: jobquest@mass.gov
Paid Family and Medical Leave (PFML) for Leave AdministratorsDepartment of Family and Medical Leave (DFML)Manage paid leave applications for an employerPhone: (833) 344-7365
Patient Care AssessmentBoard of Registration in Medicine (BORIM)Access limited to registered Health Care Facilities for the submission of online reports to the BORIM’s Quality and Patient Safety Division.  Please contact the QPSD for more information.Phone: (781) 876-8200
Sidearm SiteExecutive Office of Public Safety and SecurityLaw Enforcement users with credentials can log in and manually submit NIBRS reportsEmail: cru@massmail.state.ma.us 
Unemployment Services for EmployersDepartment of Unemployment Assistance (DUA)Manage tax and benefit claims related functions to your Unemployment Services accountPhone: (617) 626-5075
Virtual GatewayExecutive Office of Health and Human ServicesThe Virtual Gateway consolidates information and online services in a single online site, making it easier to connect the public, clients, providers, and agency staff to critical health and human services programs and information

Phone: (800) 421-0938

Learn about the Virtual Gateway 

Contact

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Date published: August 23, 2023
Last updated: June 16, 2025

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