Services and applications using MyMassGov

A list of the Massachusetts services and applications that use MyMassGov and support contact information.

Get support

Below you will find phone numbers, email addresses, and web pages for each agency offering direct help for logging into the application. 

Go to the MyMassGov Help Center if you have questions about how to do something in your MyMassGov account, such as updating your information or setting up multifactor authentication.

Personal use

Connect to state services for yourself or your family, or log in to your MyMassGov personal account. 

Service or Application	Agency	Description	Application Support
AeroPM	Aeronautics	Manage Aircraft Registrations, Private Landing Area (PRLA) Registrations and Airspace Reviews	Email: [e-mail]
CSS Case Manager	Child Support Services Division (CSS)	View or update your child support case	Learn about child support services available from the Department of Revenue (DOR)
DTA Connect for Individuals	Department of Transitional Assistance (DTA)	DTA Connect is a self-service mobile application and website where clients and DTA partners can go to see their EBT card balance, manage their SNAP or cash (TAFDC/EAEDC) case, and update their communication preferences	Email: [e-mail] Other Support Resources: DTA Connect Help DTA Connect FAQs
EEC Educator Portal	Department of Early Education and Care (EEC)	Apply for and manage EEC certifications	Request Support: https://massgov.service-now.com/eec
EEC Strongstart	Department of Early Education and Care (EEC)	Enables constituents to take child care courses	Phone: [phone]
Governor Background Check	Governor's Office	Complete a background check for relevant personnel and board appointees	Email: [e-mail]
MassAbility	MassAbility	Participant access to the MassAbility (MBY) site	Phone: [phone]
Massachusetts Gun Portal	Department of Criminal Justice Information (DCJIS)	Apply for licenses, request serial numbers, report transfers and registrations	Phone: [phone] Email: [e-mail]
MassFishHunt	Department of Fish and Game (DFG)	Get your fishing and hunting licenses and permits or report a harvest	Phone: [phone]
MassHire JobQuest for Job Seekers	MassHire Department of Career Services	Access to the MassHire JobQuest website	Email: [e-mail]
MyChildcareMA	Department of Early Education and Care (ECC)		Phone: [phone]
MyServices	Executive Office of Health and Human Services (EOHHS)	Access to MassHealth and HealthConnector benefits information	Phone: [phone] Learn about MyServices
Oracle APEX Accelerator	Department of Public Health	A low-code development platform that enables organizations to rapidly build secure, scalable, enterprise-grade web applications directly on the Oracle Database	Email: [e-mail]
Paid Family and Medical Leave (PFML) for Individuals	Department of Family and Medical Leave (DFML)	Apply for and manage your own paid leave benefits	Phone: [phone]
Unemployment Services for Workers	Department of Unemployment Assistance (DUA)	Apply for and manage unemployment benefit claims	Phone: [phone]

Business use

Connect to state services for a business you work for or own, or log in to your MyMassGov business account. 

Service or application	Agency	Description	Application Support
AeroPM	Aeronautics	Manage Aircraft Registrations, Private Landing Area (PRLA) Registrations and Airspace Reviews	Email: [e-mail]
BSAS eLicensing	Bureau of Substance Abuse Addiction Services (BSAS)	Managing licensing related to substance use disorder treatment programs in Massachusetts	Email: [e-mail]
Business Front Door	Executive Office of Economic Development (EOED)	Platform that provides access to the Team MA concierge service and resources for businesses looking to start, scale and grow in Massachusetts	Email: [e-mail]
Crime Insight Repository	Executive Office of Public Safety and Security (EOPSS)	Law Enforcement users can upload their NIBRS files, as well as fix errors	Email: [e-mail]
DTA Connect	Department of Transitional Assistance (DTA)	DTA Connect is a self-service mobile application and website where clients and DTA partners can go to see their EBT card balance, manage their SNAP or cash (TAFDC/EAEDC) case, and update their communication preferences	Email: [e-mail] Other Support Resources: DTA Connect Help DTA Connect FAQs
DTA Finder	Department of Transitional Assistance (DTA)	Find Healthy Incentives Program (HIP) vendors & join Community Supported Agriculture (CSA) for fresh produce using DTAFinder's interactive map	Email: [e-mail] Phone:  [phone]
DTA Partner Activity Tracking Hub (PATH)	Department of Transitional Assistance (DTA)	DTA Partner Activity Tracking Hub (PATH) is a website where DTA-funded providers can manage client participation in approved activities, update budgets, and submit claims for reimbursement	Email: [e-mail]
EEC Strongstart	Department of Early Education and Care		Phone: [phone]
Electronic Licensing Inspections and Permitting Software Engine (eLIPSE)	Division of Occupational Licensure (DOL)	Manage trade and professional licenses, search records, and file complaints with the DOL	Email: [e-mail]
EOEEA Grants Management System (GMS)	Executive Office of Energy and Environmental Affairs (EEA)	Access to the Grants Management System for the Executive Office of Energy and Environment Affairs	Phone: [phone] Email: [e-mail]
Foreclosure Intake & Loan Information Resource (FILIR)	Executive Office of Economic Development (EOED)
Highway Grants	Highway Division	Portal for municipalities to find and apply for transportation grants	Email: [e-mail]
MA Contractor Hub	Office of Consumer Affairs and Business Regulation (OCABR)	MA Home Improvement Contractor (HIC) Program	Phone: [phone]
MassAbility Portal	MassAbility	Provider access to the MassAbility site to manage services. Select the 'Log in to a business account' link.	Phone: [phone]
Massachusetts Gun Portal	Department of Criminal Justice Information Services (DCJIS)	Apply or renew firearm licenses, report sales or transfers, and manage firearm records	Phone: [phone] Email: [e-mail]
MassHealth Access Community Partners Program Portal	MassHealth	Submit enrollments, disenrollments and transfers into the Community Partners Program	Phone: [phone]
MassHire JobQuest for Employers	MassHire Department of Career Services	Access to the MassHire JobQuest website	Email: [e-mail]
Massachusetts Vital Information Record Information Collaborative (MAVRIC)	Registry of Vital Records and Statistics (RVRS)	MAVRIC is the state’s modernized system for processing vital events used by RVRS’ authorized registration partners	Phone: [phone] Email: [e-mail] Site: http://www.mass.gov/MAVRIC
Oracle APEX Accelerator	Department of Public Health	A low-code development platform that enables organizations to rapidly build secure, scalable, enterprise-grade web applications directly on the Oracle Database	Email: [e-mail]
Paid Family and Medical Leave (PFML) for Leave Administrators	Department of Family and Medical Leave (DFML)	Manage paid leave applications for an employer	Phone: [phone]
Patient Care Assessment	Board of Registration in Medicine (BORIM)	Access limited to registered Health Care Facilities for the submission of online reports to the BORIM’s Quality and Patient Safety Division. Please contact the QPSD for more information.	Phone: [phone]
Prevailing Wage Union Portal	Department of Labor Standards (DLS)	Platform for accessing all aspects of DLS' Prevailing Wage System	Phone:  [phone] Email: [e-mail]
Renewable Energy Portal (DOER)	Department of Energy Resources	Apply for and manage RPS Statement of Qualification applications	Email: [e-mail]
Rideshare Network	Department of Labor Relations (DLR)	Access to a secure, compliant platform for data exchange and management among DLR, Transportation Network Companies (TNCs), and Transportation Network Drivers (TNDs)	Phone:  [phone]
Sidearm Site	Executive Office of Public Safety and Security (EOPSS)	Law Enforcement users with credentials can log in and manually submit NIBRS reports	Email: [e-mail]
Unemployment Services for Employers	Department of Unemployment Assistance (DUA)	Manage tax and benefit claims related functions to your Unemployment Services account	Phone: [phone]
Virtual Gateway	Executive Office of Health and Human Services (EOHHS)	The Virtual Gateway consolidates information and online services in a single online site, making it easier to connect the public, clients, providers, and agency staff to critical health and human services programs and information	Phone: [phone] Learn about the Virtual Gateway

Video: How to get help with MyMassGov

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Consent and authorization

When you create a MyMassGov account, you’re asked for consent to share information about yourself with agency partners and third parties. Learn more about how user profile information is used, who it’s shared with, and the terms you agree to when you give your consent.

While MyMassGov is used to log you into some state services and to verify your identity, it does not authorize or approve you for receiving those services. Authorizations and approvals for services are given by the agencies offering those services.

Date published:	August 23, 2023
Last updated:	February 26, 2026