Upon Hire and Annually Required Training

All DMH employees are required to complete the following courses upon hire.

In addition, there are courses required to be completed on an annual, bi-annual, and one time basis listed below. Courses listed below may be assigned to you automatically by HRD, EOHHS or DMH. Required courses can be found by searching (MassAchive) unless otherwise stated.  

Revised September 2023

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Learning and Development Mandatory Training
Upon Hire and Annually

E-learning Requirements assigned to New DMH Employees through MassAchieve

DMH - Annual Review (Current Calendar Year)

DMH - Information Security: Workforce Member Responsibilities (Within 90 Days of Hire)

DMH - Infection Prevention and Control Annual Training (Current Year) (Facilities Only)

DMH - Privacy Policy – (2023)

EOHHS - Acceptable Use Policy (pending release)

2023-24 Keeping our Workplace Safe

2023-24 Keeping Cyber-Safe

2023-24 Expanding Your Disability Awareness and Neurodiversity

2023-24 The Importance of a Diverse Workplace

2023-24 Preventing Harassment in our Workplace

2023-24 How to Avoid Conflicts of Interest

2023-24 Domestic Violence, Sexual Assault and Stalking Awareness

E-learning Requirements assigned to New Managers and Supervisors only through MassAchieve

(Hired after 8/2/2023)

2023-24 Introduction to Paid Family Medical Leave

2023-24 Manager & Supervisor Toolkit

Classroom Requirements for ALL Employees Upon Hire

DMH: Core Orientation (Area Based) in person/live for some settings

  • Compassionate Framework
  • Peer Services
  • CPR/BLS training as dictated by role/setting
  • Environment of Care
  • Human Rights

Job specific orientation as required by site-level protocols/directed by supervisor

  • LGBTQ+
  • MANDT System Safety Training as dictated by role (Level 1 or Level 2)
  • Mental Health & SUD Overview
  • MHIS Instruction as dictated by role/setting
  • Motivational Interviewing
  • QPR Gatekeeper Training
  • Standard Precautions
  • Therapeutic Relationships
  • Annual Classroom Requirements


MANDT System Safety Training - dictated by role/level

Bi-Annual Classroom Requirements

  • CPR/BLS - For direct care staff in facilities and GLE’s
  • First Aid for MAP Certified staff in GLE’s
  • Bi-Annual Course Requirements assigned through Mass Achieve


EHS – Human Service Worker Safety (for employees who are not required to complete MANDT System)

Any other training that may be assigned by HRD, EOHHS, DMH or Supervisors/Managers.

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Link to the Mass Achieve Home Page






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