What is a Digital Accessibility Roadmap?
A Digital Accessibility Roadmap is a structured remediation plan that outlines how the vendor will improve the accessibility of its digital products, services, or digital content. For each Accessibility Violation, the Digital Accessibility Roadmap must include the following items:
- WCAG success criterion
- Component or element involved
- Description
- Location or page name
- Severity level
- Target date for remediation
- Remediation status
- Remediation technique
- Date remediated
How Do I Use the Digital Accessibility Roadmap Template?
During Procurement
If an Accessibility Violation is known or becomes known during bidder selection, the vendor must complete the Digital Accessibility Roadmap Template with each Accessibility Violation on its own row. Additionally, any Accessibility Violation that resulted in a finding of “Not Met” or “Partially Met” on an Accessibility Conformance Report (ACR) must be included in the Digital Accessibility Roadmap. The Digital Accessibility Roadmap and any successor roadmaps created based on new findings of Accessibility Violations must become part of the Agreement.
Third-Party Digital Product in Production
If an Accessibility Violation becomes known within a third-party digital product currently in production, the Digital Accessibility Roadmap should be used to provide notice to the vendor of the Accessibility Violation and track the vendor’s remediation progress.
What are Severity Levels?
A severity level is the negative functional impact experienced by users resulting from an Accessibility Violation. Severity levels can be helpful when prioritizing Accessibility Violations for remediation. For example, critical and serious violations should be remediated first to remove “hard stop” barriers likely to be encountered by specific user groups. The following severity level descriptions with examples may be used when assigning severity levels on the Digital Accessibility Roadmap.
Critical
An Accessibility Violation that blocks a user from completing a task and finding or receiving information with no available accessibility workaround.
Serious
An Accessibility Violation that may prevent a user from completing a task and finding or receiving information with a complex accessibility workaround.
Medium
An Accessibility Violation that has a moderate user impact on completing a task and finding or receiving information.
Minor
An Accessibility Violation that has minimal user impact on completing a task and finding or receiving information.
Downloads
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Open XLSX file, 55.56 KB, Digital Accessibility Roadmap Template (English, XLSX 55.56 KB)