Web Accessibility

ADA Title II Web and Mobile Accessibility Action Steps

All Commonwealth web pages and web sites must meet WCAG 2.1 A and AA standards, and all must be continually monitored for accessibility to remediate any barriers to access.

State-provided websites including agency-specific sites and Mass.gov pages

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All web pages and web sites provided or made available by the state (agency-specific sites and Mass.gov pages) must be accessible with continuous testing and timely remediation for discovered defects.

What to do now:

• Follow the guidance in the procurement section for web pages and web sites provided by a vendor.
• Identify any individuals inside your organization that create content or develop web pages or websites and have them install an accessibility testing tool listed in the resources section to test, identify, and address accessibility defects for remediation.
• Perform some basic manual accessibility testing using keyboard, browser zoom and color contrast checker on web pages.
• Use the EditoriA11y content checker tool for Drupal for Mass.gov content authors and following these instructions on creating accessible and inclusive content on Mass.gov.

Helpful resources:

• Tools
  • WAVE extension
    • WAVE Help
    • Web Accessibility Evaluation Guide for WAVE
  • ANDI bookmarklet
    • ANDI Guide (tutorial)
  • Color Contrast checker
  • Editoria11y content checker accessibility tool
  • W3C WAI Easy Checks
• Guides
  • Keyboard testing and additional testing information
  • Web AIM page evaluation guide

Web content to archive

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All web content should be kept accessible and up-to-date. While the new federal rule has an exception for “archived content,” defined as content that is no longer used and is designated as archived for research or record-keeping purposes, no content (web pages or electronic documents) on Mass.gov is considered to be archived content.

All content on Mass.gov should be up-to-date, relevant, and useful to the public and not kept on the website for historical or research purposes. Researchers can access old Mass.gov content that is no longer published through public archive pages.

What to do now:

Identify all content on Mass.gov or other state websites that is no longer up-to-date, relevant and useful to the public and unpublish the content.

Helpful resources:

• Content inventory guidance
• Orphaned page and document reports