Procurement Accessibility

Ensure your procurement practices include accessibility standards

Web and mobile applications, web content, and supplemental instructional or documentation materials provided by the state via a vendor or contracted third-party must also comply with WCAG version 2.1 levels A and AA.

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What to do now

• Include the Commonwealth’s Accessibility Contract Language for IT Solutions (currently under review and being updated — please use the language provided for now) for new contracts and for contract renewals (this is mandatory)
• Identify all third-party provided applications for web and mobile and identify if they have undergone any accessibility testing
• Ensure that all applications that are launched new or continuously updated by the vendor are tested for accessibility and that all findings are remediated by the vendor

Helpful resources

• Accessibility Contract Language for IT Solutions
• Commonwealth accessibility requirements for IT procurements and supplemental materials
• EOTSS Contract Management templates for RFQs and SOWs for IT services, Software and SaaS
• Accessibility vendor statewide contract ITS82