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Contact Civil Service Unit

Listing of Civil Service Unit

Civil Service Email

For General Inquiries, CivilService@mass.gov

For Proctor Information, ExamMonitor@mass.gov

For Physical Ability Testing (PAT) and Medical Standards, PAT@mass.gov

Table of Contents

Exam Administration

Kimberly Cheng

Specialist
Civil Service

Keith Costello

Specialist
Civil Service

Gilbert Lefort

Supervisor
Civil Service

Michele McEvoy

Specialist
Civil Service

Appointments & Promotions

James Barron

Civil Service Liaison
Civil Service

Municipalities: M through W

Susan Towlson

Civil Service Liaison
Civil Service

Municipalities: A through L

Leadership

Regina Caggiano

Director, Civil Service
Civil Service

Bruce Howard

Operations
Civil Service

Brianna Ward

Test Development
Civil Service

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