Springfield RMV Service Center


1250 St. James Ave, Springfield, MA 01104
Transit friendly

Details of Springfield RMV Service Center

Overview of Springfield RMV Service Center

• Customers are strongly encouraged to go online to schedule available in-person appointments for this location. Customers, if needed, are welcome to conduct walk-in transactions during business hours, but are advised they will be served after customers with prescheduled in-person appointments. Customers without appointments may have to either wait until assistance can be offered or return to a center on another date. A scheduled appointment will save time and provide flexibility and convenience.

• This location offers Business to Business (B2B) transactions.

Hours for Springfield RMV Service Center

Monday - Friday:
9:00 am-5:00 pm

Parking at Springfield RMV Service Center

The RMV Springfield Service Center offers on-site parking.

Facilities at Springfield RMV Service Center

In accordance with the City’s Indoor Mask Mandate, this Service Center will require all employees and customers to wear a mask while in indoors.

Services at Springfield RMV Service Center

Suspension Hearings

The RMV has implemented a new process in which customers have the ability to schedule a telephone hearing and upload supporting documentation.  The suspension hearing appointments can be scheduled up to 30 days in advance of a preferred hearing date by visiting the RMV’s Online Service Center at Mass.Gov/myRMV and then following the steps outlined below.

  • Visit Mass.Gov/RMV and Select "Make or Cancel a Hearing Reservation" under the Additional Services section.
  • Log into your profile to select a date and time for your hearing to be held over the phone.
  • Upload all relevant documents.
  • Follow the steps to complete your reservation.
  • The RMV will call customers, either using a restricted number or 857-368-8000, on the scheduled date and time of the hearings.

Limited walk-in appointments will be available at this location for customers without internet access to schedule their virtual hearings. They are available weekdays, Monday through Friday, from 9:00am to 4:30pm. Bring all necessary documents with you to your hearing. Check what documentation you'll need for your hearing, as it varies depending on the type of suspension. 


  • Upon arrival, you will be provided a Hearing Application form for completion.
    • Make sure your application has been fully completed and all copied documents added. The RMV does NOT provide copy service, so ensure that you have made copies for yourself.
    • The RMV representative shall collect and retain your application and documents. You then exit the building.
    • A Hearing Officer will receive the supplied application and review it in advance of your telephonic hearing. 
    • You do not need to be on RMV property for the telephonic hearing

Business to Business (B2B)

B2B locations process bulk transactions for auto dealers and insurance agents, including new registration and titles, registration transfers and renewals, address changes, and cancellations. This B2B location will have a designated area for runners, agents, and dealers to drop off their work for processing and also a designated pick up area.

  • Daily drop hours - 10:00 a.m. until 3:00 p.m.
  • Up to 100 items can be dropped with pick up the second business day, after 10 a.m.
  • 100+ items can be dropped with pick up on the 3rd full business day, after 10 a.m.
  • Daily pick up hours - 10:00 a.m. – 3:00 p.m.

Individual drops are not available

Accessibility at Springfield RMV Service Center

The RMV Springfield Service Center has accessible parking.

More info for Springfield RMV Service Center

Payment Methods

Credit and debit cards, cash, check, and money orders accepted for all transactions.

Make checks payable to MassDOT.