Springfield RMV Service Center

Address

1250 St. James Ave, Springfield, MA 01104
Transit friendly
Accessible

Details of Springfield RMV Service Center

Overview of Springfield RMV Service Center

Permit/License/ID Related Transactions

If you need to complete an in-person permit (non-CDL), license, or ID transaction, you are required to make a reservation online. Select the Make a Reservation button at top of page.

• After booking online, you will be sent a confirmation email that instructs you to arrive on time at your designated time and prepared for your visit. You must CONFIRM your appointment by clicking the VERIFY MY EMAIL ADDRESS link in the email sent to you by the reservation system. If you do not follow the directions in this email, and click the link, your appointment will be cancelled within 15 minutes. If you do not see the email please search your junk/spam folder after scheduling your appointment.
• If you are more than 15 minutes late for your appointment, you will need to reschedule your appointment.

Please note that WEDNESDAY mornings between 9:00am & 10:00am are reserved for SENIOR CITIZENS AND A RESERVATION IS REQUIRED FOR THOSE CUSTOMERS OVER 65 YEARS OF AGE WHO ARE PERFORMING A LICENSE OR ID RELATED TRANSACTION.

Registration Related Transactions

Transactions that CAN be performed at an RMV Service Center without an appointment:
• Register My Vehicle
• Transfer My Registration & Title From out of State
• Reinstate My Registration
• Transfer Vehicle to a Surviving Spouse
• Amend My Registration
• Confirm Identity for a Registration Renewal

For registration related transactions that CANNOT be done at a Service Center, see list below in the Services section.

Please note that WEDNESDAY mornings between 9:00am & 10:00am are reserved for SENIOR CITIZENS. WALK IN SERVICES FOR THE ABOVE REGISTRATION TRANSACTIONS ARE ONLY AVAILABLE DURING THIS TIME FOR THOSE CUSTOMERS OVER 65 YEARS OF AGE.

Customers are encouraged to continue to conduct RMV registration transactions by working through their insurance agents and auto dealers who are able to complete bulk transactions in-person through Business 2 Business (B2B) services.

• This location offers Business to Business (B2B) transactions.

Hours for Springfield RMV Service Center

Monday - Friday:
9:00 am-5:00 pm

Parking at Springfield RMV Service Center

The RMV Springfield Service Center offers on-site parking.

Services at Springfield RMV Service Center

Transactions that CANNOT be performed at an RMV Service Center:

Title My Vehicle

This transaction can only be done by mailing your application to:
RMV
Attention: Title Department
PO BOX 55885
Boston, MA 02205-5889

Add/Remove a Lienholder on a Title

This transaction can only be done by mailing your application to:
RMV
Attention: Title Department
PO BOX 55885
Boston, MA 02205-5889

IRP - Register a New Vehicle

IRP transactions for new vehicles (or new to IRP) are only processed at Milford, Wilmington, and Springfield RMV Service Centers and do not require a reservation.

Pay My Vehicle Sales Tax

This transaction can only be done online on the Department of Revenue's (DOR) website.

Replace My Plate Return Receipt

This transaction can only be done by calling the Contact Center at 1-857-368-8000.

Cancel My Registration

This transaction can only be done online at this time.

Extend My Temporary Plate

This transaction can only be done online (select Access My Profile).

Pay My License and Road Test Fees

This transaction can only be done online.

Renew My Registration

This transaction can only be done online or by mailing your registration renewal to:
RMV
Attention: Mail-In Registration Department
PO Box 55891
Boston, MA 02205-5891

Replace My Lost/Damaged Plate

This transaction can only be done online at this time.

Replace My Registration

This transaction can only be done online at this time or at a AAA office, if you are a member.

Replace My Title

This transaction can only be done online or by mailing your application to:
RMV
Attention: Title Department
PO BOX 55885
Boston, MA 02205-5889

Schedule and or Pay for a Salvage Inspection

This transaction can only be done online at this time.

IRP – Renew My Apportioned Registration

IRP Renewals can be mailed to RMV, IRP Department 25 Newport Ave Ext Quincy, MA 02171 or follow the instructions in your IRP Renewal packet to obtain online access.

Apply for a Salvage/Owner Retained Title

This transaction can only be done by mail at this time.
RMV
Attention: Title Department
PO BOX 55889
Boston, MA 02205-5889

Correct a Title

This transaction can only be done by mailing your application to:
RMV
Attention: Title Department
PO BOX 55885
Boston, MA 02205-5889

Suspension Hearings

The RMV has implemented a new process in which customers have the ability to schedule a telephone hearing and upload supporting documentation.  The suspension hearing appointments can be scheduled up to 30 days in advance of a preferred hearing date by visiting the RMV’s Online Service Center at Mass.Gov/myRMV and then following the steps outlined below.

  • Visit Mass.Gov/RMV and Select "Make or Cancel a Hearing Reservation" under the Additional Services section.
  • Log into your profile to select a date and time for your hearing to be held over the phone.
  • Upload all relevant documents.
  • Follow the steps to complete your reservation.
  • The RMV will call customers, either using a restricted number or 857-368-8000, on the scheduled date and time of the hearings.

Limited walk-in appointments will be available at this location for customers without internet access to schedule their virtual hearings. They are available weekdays, Monday through Friday, from 9:00am to 4:30pm. Bring all necessary documents with you to your hearing. Check what documentation you'll need for your hearing, as it varies depending on the type of suspension. 

Application:

  • Upon arrival, you will be provided a Hearing Application form for completion.
    • Make sure your application has been fully completed and all copied documents added. The RMV does NOT provide copy service, so ensure that you have made copies for yourself.
    • The RMV representative shall collect and retain your application and documents. You then exit the building.
    • A Hearing Officer will receive the supplied application and review it in advance of your telephonic hearing. 
    • You do not need to be on RMV property for the telephonic hearing

Business to Business (B2B)

B2B locations process bulk transactions for auto dealers and insurance agents, including new registration and titles, registration transfers and renewals, address changes, and cancellations. This B2B location will have a designated area for runners, agents, and dealers to drop off their work for processing and also a designated pick up area.

  • Daily drop hours - 10:00 a.m. until 3:00 p.m.
  • Up to 100 items can be dropped with pick up the second business day, after 10 a.m.
  • 100+ items can be dropped with pick up on the 3rd full business day, after 10 a.m.
  • Daily pick up hours - 10:00 a.m. – 3:00 p.m.

Individual drops are not available

Accessibility at Springfield RMV Service Center

The RMV Springfield Service Center has accessible parking.

More info for Springfield RMV Service Center

Payment Methods

Credit and debit cards, cash, check, and money orders accepted for all transactions.

Make checks payable to MassDOT.

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