Address
1250 St. James Ave, Springfield, MA 01104
- This page, Springfield RMV Service Center, is offered by
- Massachusetts Registry of Motor Vehicles
Springfield RMV Service Center
Details
Overview
Permit/License/ID Related Transactions
This location offers Saturday hours for learner’s permit, driver’s license, and ID transactions by appointment only.
If you need to complete an in-person permit (non-CDL), license, or ID transaction, you are required to make an appointment online. Select the Make an Appointment button at top of page.
When you make an appointment, you will receive an email when an appointment becomes available. The email will contain a personalized link to schedule your transaction. The link expires within 24 hours so check your email often.
The RMV offers appointments at (most) Service Centers Monday through Friday between 9:00 a.m. and 5:00 p.m. dedicated to customers over the age of 65 and people with disabilities. An appointment is required to conduct License or ID related transactions. Note that Registration-related transactions can be performed at an RMV Service Center without an appointment.
Customers who are at least 65 years of age or have a disability can call the RMV’s dedicated phone line at 857-368-8005 to schedule a license or ID appointment. This phone line e RMV’s Senior License Renewal Appointment Line warns customers that they will not be served if do not meet the above qualifications. You can also email the RMV for assistance at MassDOTRMVSeniors@dot.state.ma.us.
Registration Related Transactions
Transactions that CAN be performed at an RMV Service Center without an appointment:
• Register My Vehicle
• Transfer My Registration & Title From out of State
• Reinstate My Registration
• Transfer Vehicle to a Surviving Spouse
• Amend My Registration
• Confirm Identity for a Registration Renewal
• Apply for a replacement Massachusetts-assigned Vehicle Identification Number (VIN)
For registration related transactions that CANNOT be done at a Service Center, see list below in the Services section.
Customers are encouraged to continue to conduct RMV registration transactions by working through their insurance agents and auto dealers who are able to complete bulk transactions in-person through Business 2 Business (B2B) services.
• This location offers Business to Business (B2B) transactions.
This location also processes new IRP transactions.
This location offers Saturday hours for learner’s permit, driver’s license, and ID transactions by appointment only.
If you need to complete an in-person permit (non-CDL), license, or ID transaction, you are required to make an appointment online. Select the Make an Appointment button at top of page.
When you make an appointment, you will receive an email when an appointment becomes available. The email will contain a personalized link to schedule your transaction. The link expires within 24 hours so check your email often.
The RMV offers appointments at (most) Service Centers Monday through Friday between 9:00 a.m. and 5:00 p.m. dedicated to customers over the age of 65 and people with disabilities. An appointment is required to conduct License or ID related transactions. Note that Registration-related transactions can be performed at an RMV Service Center without an appointment.
Customers who are at least 65 years of age or have a disability can call the RMV’s dedicated phone line at 857-368-8005 to schedule a license or ID appointment. This phone line e RMV’s Senior License Renewal Appointment Line warns customers that they will not be served if do not meet the above qualifications. You can also email the RMV for assistance at MassDOTRMVSeniors@dot.state.ma.us.
Registration Related Transactions
Transactions that CAN be performed at an RMV Service Center without an appointment:
• Register My Vehicle
• Transfer My Registration & Title From out of State
• Reinstate My Registration
• Transfer Vehicle to a Surviving Spouse
• Amend My Registration
• Confirm Identity for a Registration Renewal
• Apply for a replacement Massachusetts-assigned Vehicle Identification Number (VIN)
For registration related transactions that CANNOT be done at a Service Center, see list below in the Services section.
Customers are encouraged to continue to conduct RMV registration transactions by working through their insurance agents and auto dealers who are able to complete bulk transactions in-person through Business 2 Business (B2B) services.
• This location offers Business to Business (B2B) transactions.
This location also processes new IRP transactions.
Hours
Monday - Friday 8:00 am - 6:00pm, Saturday: 9:00 am - 4:00 pm. Saturday hours by appointment only for learner's permit, driver's license, and ID transactions.
Parking
The RMV Springfield Service Center offers on-site parking.
Facilities
Services
- Certain learner’s permit, driver's license, and ID transactions by appointment
- Vehicle registration and title transactions
- Suspension payments
- Road tests scheduled between 8:00 am – 5:00 pm
- Open an E-ZPass Account at this location
- International Registration Program (IRP) New Applications 9:00 am – 4:00 pm *This location offers drop off service for IRP transactions
Transactions that CANNOT be performed at an RMV Service Center:
| Title My Vehicle | This transaction can only be done by mailing your application to: RMV Attention: Title Department PO BOX 55885 Boston, MA 02205-5889 |
|---|---|
| Add/Remove a Lienholder on a Title | This transaction can only be done by mailing your application to: RMV Attention: Title Department PO BOX 55885 Boston, MA 02205-5889 |
| IRP - Register a New Vehicle | IRP transactions for new vehicles (or new to IRP) are only processed at Milford, Wilmington, and Springfield RMV Service Centers and do not require a reservation. |
| Pay My Vehicle Sales Tax | This transaction can only be done online on the Department of Revenue's (DOR) website. |
| Replace My Plate Return Receipt | This transaction can only be done by calling the Contact Center at 1-857-368-8000. |
| Cancel My Registration | This transaction can only be done online. |
| Extend My Temporary Plate | This transaction can only be done online (select Access My Profile). |
| Pay My License and Road Test Fees | This transaction can only be done online. |
| Renew My Registration | This transaction can only be done online or by mailing your registration renewal to: RMV Attention: Mail-In Registration Department PO Box 55891 Boston, MA 02205-5891 |
| Replace My Lost/Damaged Plate | This transaction can only be done online. |
| Replace My Registration | This transaction can only be done online or at a AAA office, if you are a member. |
| Replace My Title | This transaction can only be done online or by mailing your application to: RMV Attention: Title Department PO BOX 55885 Boston, MA 02205-5889 |
| Schedule and or Pay for a Salvage Inspection | This transaction can only be done online. |
| IRP – Renew My Apportioned Registration | IRP Renewals can be mailed to RMV, IRP Department 25 Newport Ave Ext Quincy, MA 02171 or follow the instructions in your IRP Renewal packet to obtain online access. |
| Apply for a Salvage/Owner Retained Title | This transaction can only be done by mailing your application to: RMV Attention: Title Department PO BOX 55889 Boston, MA 02205-5889 |
| Correct a Title | This transaction can only be done by mailing your application to: RMV Attention: Title Department PO BOX 55885 Boston, MA 02205-5889 |
Suspension Hearings
The RMV has implemented a new process in which customers have the ability to schedule a telephone hearing and upload supporting documentation. The suspension hearing appointments can be scheduled up to 30 days in advance of a preferred hearing date by visiting the RMV’s Online Service Center at Mass.Gov/myRMV and then following the steps outlined below.
- Visit Mass.Gov/RMV and Select "Make or Cancel a Hearing Reservation" under the Additional Services section.
- Log into your profile to select a date and time for your hearing to be held over the phone.
- Upload all relevant documents.
- Follow the steps to complete your reservation.
- The RMV will call customers, either using a restricted number or 857-368-8000, on the scheduled date and time of the hearings.
Limited walk-in appointments will be available at this location for customers without internet access to schedule their virtual hearings. They are available weekdays, Monday through Friday, from 9:00am to 4:30pm. Bring all necessary documents with you to your hearing. Check what documentation you'll need for your hearing, as it varies depending on the type of suspension.
Application:
- Upon arrival, you will be provided a Hearing Application form for completion.
- Make sure your application has been fully completed and all copied documents added. The RMV does NOT provide copy service, so ensure that you have made copies for yourself.
- The RMV representative shall collect and retain your application and documents. You then exit the building.
- A Hearing Officer will receive the supplied application and review it in advance of your telephonic hearing.
- You do not need to be on RMV property for the telephonic hearing
B2B locations process bulk transactions for auto dealers and insurance agents, including new registration and titles, registration transfers and renewals, address changes, and cancellations. This B2B location will have a designated area for runners, agents, and dealers to drop off their work for processing and also a designated pick-up area.
- Daily drop hours are 10:00 a.m. until 3:00 p.m.
- Up to 100 items can be dropped with pick up the second business day, after 10 a.m.
- 100 and more items can be dropped with pick up on the 3rd full business day, after 10 a.m.
- Daily pick up hours are 10:00 a.m. – 3:00 p.m.
Individual drops are not available
Accessibility
The RMV Springfield Service Center has accessible parking.
More info
Payment Methods
Credit and debit cards, Apple Pay, Google Pay, and Samsung Pay, cash, check, and money orders accepted for all transactions.
Make checks payable to MassDOT.
