RMV COVID-19 Information
Renew Online Now, Get a Free REAL ID Later
On March 23rd, the federal government announced a revised REAL ID compliance deadline of October 1, 2021.
Customers who renew for a 'standard' Massachusetts driver's license or ID card online between June 12 and when the State of Emergency is lifted, will be able to upgrade to a REAL ID if they need it in 2021 at no additional charge. The cost of a license or ID renewal is $50 for a 'standard' or REAL ID, while the amendment or upgrade fee waived by an Executive Order is $25.
Read our online pages for more information and faster service. These pages provide answers to many RMV questions related to:
Common Online Transactions
RMV Service Centers and AAA Branches
RMV Service Centers
The RMV has a strict no walk-in policy at its Service Centers open to the general public. Reservations are available only for certain necessary and required in-person transactions that cannot be completed online, by phone, or by mail.
If you need to complete an in-person transaction, you are required to make or cancel a reservation online.
The RMV has dedicated Registration Drop Off Centers. These Registration Drop Off Centers will be dedicated to performing a number of vehicle-based registration and title services for both commercial and individual customer transactions on a drop-off only basis. Customers choosing this option will be able to drop-off appropriate paperwork for processing within a few business days.
AAA members must make an online reservation. Appointments can be made up to two weeks in advance. Visit aaa.com/appointments to schedule your visit or visit RMV Services at AAA for a list of services AAA offers.
If you have a question that you have not found an answer to, you can reach us by submitting one of our contact forms.
Please note that this channel can not assist with suspension or reinstatement inquiries. For suspension-related inquiries, please call 857-368-8200.
For current customers with a question about your Massachusetts driver's license, ID, Registration, Title, etc., please complete our Customer Contact form.
If you are a new driver, have a vehicle registration inquiry or have other first-time business with the RMV, please complete our New Customer form.