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New Leased Car Lemon Law

Learn the steps to take to get compensation for your new leased vehicle if it is eligible under the Lemon Law. The Lemon Law does not apply to used leased vehicles.

A vehicle is considered a lemon if it has a substantial defect that impairs your safety or your ability to drive it, or impacts its market value and the car has not been repaired after a reasonable number of attempts.

Please note, the OCABR cannot assist you with Registry of Motor Vehicle Services. For RMV related services, please visit www.mass.gov/RMV or call the RMV at (857) 368-8000.

What would you like to do?

Top tasks

Guide to New Leased Car Lemon Law  Apply for Lemon Law arbitration  

Perform RMV Services Online, such as renewing a license or registering your vehicle 

Contact Information

Address

501 Boylston St, Suite 5100, Boston, MA 02116
Directions 

Phone

Consumer hotline Call Office of Consumer Affairs and Business Regulation, Consumer hotline at (617) 973-8787

Open M-F 9:00am-4:30pm.

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