Official websites use .mass.gov
A .mass.gov website belongs to an official government organization in Massachusetts.
Secure websites use HTTPS certificate
A lock icon (
) or https:// means you’ve safely connected to the official website. Share sensitive information only on official, secure websites.
Top-requested sites to log in to services provided by the state
The Lemon Laws protect you if you buy a vehicle in Massachusetts that has serious defects.
The Lemon Law protects you if the new car you bought through a Massachusetts dealer has serious defects.
Learn the steps to take to get compensation for your new leased vehicle if it is eligible under the Lemon Law. The Lemon Law does not apply to used leased vehicles.
Is your used car a lemon? Learn more about how the Lemon Law for used cars might help you get some relief.
The Failed Inspection Lemon Law allows you to cancel a motor vehicle contract or sale and get a refund if your car fails to pass inspection within 7 days from the date of sale and the cost of repairs exceeds 10% of the purchase price.
If you buy a car from a private seller in Massachusetts and discover that it’s defective, you may be able to return it within 30 days of purchase if you can prove that the seller knew about the defect but didn’t disclose it.
Owners of customized wheelchairs may apply for arbitration should their wheelchair be defective.
We will use this information to improve the site.
Do not include sensitive information, such as Social Security or bank account numbers.
This form only gathers feedback about the website.
Would you like to provide additional feedback to help improve Mass.gov?
How much do you agree with the following statements in the scale of 1, Strongly Disagree, to 5, Strongly Agree?
If you would like to continue helping us improve Mass.gov, join our user panel to test new features for the site.