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News  Employers reminded to register "Leave Administrators" in advance of PFML applications

12/08/2020
  • Department of Family and Medical Leave

BostonThe Massachusetts Department of Family and Medical Leave (DFML) is reminding employers to register a “Leave Administrator” as part of the state’s Paid Family and Medical Leave (PFML) program. Each company’s Leave Administrator is responsible for reviewing, confirming the accuracy of, and providing details on employee applications for paid leave benefits. 

Once an employer has registered its Leave Administrator, they will receive notices from DFML when employees have started, submitted and received a determination on applications for paid leave. As part of the review process, the Leave Administrator will be responsible for confirming employment details and flagging any potential concerns they have with the application for paid leave. The Leave Administrator will then have 10 business days after an application has been submitted to review and confirm the details which will assist the DFML with its determination on the employee’s request for paid leave.

If a company has not registered a Leave Administrator, or if the Leave Administrator does not review an application within 10 days, DFML will base its decision solely on information supplied by the employee and medical provider, if applicable. A failure to register may leave an employer unaware that an employee has been granted paid leave. When DFML has made a decision on an application, the Leave Administrator will be notified.

A company’s designated Leave Administrator can create an employer account by going to https://paidleave.mass.gov/employers/create-account/

Paid Family and Medical Leave provides temporary income replacement to eligible workers who are welcoming a new child into their family, are struck by a serious personal illness or injury, need to take care of an ill or ailing relative, and for certain military considerations. The program, which is offered separately from the federal Family and Medical Leave Act and any employer-offered leave, provides up to 20 weeks of paid leave per benefit year to manage a serious personal health condition, up to 12 weeks to care for a family member or to bond with a child, and up to 26 weeks to care for a family member who is a member of the armed service.

For more information about the Leave Administrator process, call the PFML contact center at 1(833)344-7365 or visit https://www.mass.gov/info-details/employer-role-in-the-paid-family-and-medical-leave-review-process

Department of Family and Medical Leave 

The Department of Family and Medical Leave oversees the Commonwealth’s Paid Family and Medical Leave (PFML) program. This program provides temporary income replacement to eligible workers who are welcoming a new child into their family, are struck by a serious illness or injury, need to take care of an ill or ailing relative, and for certain military considerations.
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