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  • This page, Employee Self-Service , is   offered by
  • Human Resources

Employee Self-Service

State employees can enter time, view paystubs, update their personal information and more.

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On this page you will find information about using employee self-service and have direct access to the employee self-service portal. You will also find e-Forms for updating your personal information and for benefit programs including the Extended Illness Leave Bank (EILB) and Tuition Benefits (formerly Tuition Remission.)

Contact info for Employee Service Center

Phone

Call MassHR Employee Service Center at Available Monday - Friday, 7:00 AM – 5:00 PM
Main Call MassHR Employee Service Center, Main at 617-979-8500
Toll-Free Call MassHR Employee Service Center, Toll-Free at 855-447-7778
TTY Call MassHR Employee Service Center, TTY at 617-248-0546
Fax Call MassHR Employee Service Center, Fax at 617-248-0686

Online

Email Email MassHR Employee Service Center at MassHREmployeeServiceCenter@Mass.gov

What would you like to do?

Top tasks

Login to Employee Self-Service to enter your time, view paystubs and more!  Multi-Factor Authentication (MFA) for HR/CMS Core Users  Learn about Self-Identification for Commonwealth Employees 

All other tasks

Need to update your personal info or sign up for HR Benefits, such as PSLF, EILB or Tuition Benefits (ESC supported only)  See if your agency is supported by the ESC.   Overview of Employee and Manager Self Service Upgrade Changes  View Quick Navigation Guide for Employees  View Quick Navigation Guide for Approvers  How are we doing? Provide feedback using our Customer Feedback Form. 

What you need to know

Guide for Viewing and Updating Personal Information   Guide for Viewing and Updating Payroll and Compensation Information  Guides for Reporting Time in Employee Self-Service  Guides for JAWS (Screen Reader) Users to use Employee Self-Service  Guide for Approving Time, Delegation and Telework (Mgrs and Supvs)  Time Submission & Approval Deadlines 

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