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Report DALA 2019 Annual Report to the Legislature

As the Division of Administrative Law Appeals ("DALA") prepares to deal with the challenges posed by its expanded jurisdiction, pursuant to c. 19 of the Acts of 2020, we are pleased to report that DALA continues to improve the quality of its service to the people of Massachusetts. As required by section 4H of Chapter 7 of the General Laws, we provide this overview of DALA's performance and the progress it made in 2019.

Organization: Division of Administrative Law Appeals
Date published: April 6, 2020

I. Executive Summary

DALA is responsible for providing individuals and state agencies with fair and impartial hearings in the most efficient manner possible.  The agency is made up of two independent units: the General Jurisdiction Unit (“GJU”) and the Bureau of Special Education Appeals (“BSEA”).  In 2019, the GJU continued to reduce its inventory of cases and the BSEA continued to provide the children, parents and school districts of Massachusetts with an efficient, impartial avenue to resolve their disputes. 

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