Skip to main content

Library for EA Families: Program Tools, Forms and Rules

This page is for families in EA Emergency Family Shelter. It will point you to key resources and help.

This includes forms, shelter rules, tools to exit shelter, and important information on how long you can stay in shelter. *Please bookmark this page and return often*

Welcome to Emergency Assistance (EA) Family Shelter

This section helps to explain what EA Family Shelter is and what you can expect during your stay in shelter. 

What to expect in Emergency Assistance (EA) Family Shelter  What is the Bridge Shelter Track? 

How long can my family stay in EA Family Shelter?

There is a 6-month time limit for the Bridge Shelter Track. Hardship Waivers are available depending on your family’s situation. 

Bridge Shelter Track - Length of Stay Policy 

Forms, Rules, and Procedures

You can access the detailed Uniform Shelter Program Rules in this section. You can also learn about what to expect from hearings regarding EA Family Shelter.

Uniform Shelter Program Rules (EA Family Shelter)  What to Expect at Your Hearing (EA Family Shelter)  Forms: Complaint and Reasonable Accommodation Forms  Appeal Rights 

Services in Housing Help Hub (HHH)

If you applied online for EA Family Shelter, you request Reasonable Accommodations, Inspections, Transfers, and by logging into your Housing Help Hub account.

Apply in HHH for Reasonable Accommodations, Transfers, and Inspections 

Re-Housing and Exiting Shelter

While in shelter, you will have to make a plan to find stable housing. In this section, you can learn more about that process and the programs available to you, like HomeBASE which can provide you up to $30,000 over two years to help you secure stable housing.

Re-Housing: Required steps for searching for and finding housing  
HomeBASE: Funds to help with housing expenses  Re-ticketing: We can help you travel to a safe place to stay 

Related Resources

EA Family Resources: Food, legal, housing, cultural, etc. 

Help Us Improve Mass.gov  with your feedback

Please do not include personal or contact information.
Feedback