Agency Service Account Manager List

The Service Account Manager (SAM) is the primary business contact for all EOTSS customers. The SAM manages the overall and ongoing business relationship with the customer through proactive, open, responsive, and collaborative account management.

 

Please consult this list for Service Account Manager contacts in your agency.

Agency SAM Contact

DEPT Agency Name Executive Office SAM Work
ADD Developmental Disabilities Admin Exec Office Administration & Finance Lorraine Houle  617-619-5682
AGO Attorney General's Office Attorney General Laura Cos 617-626-4485
AGR Department of Food & Agriculture Exec Office Energy & Environmental Affairs Laura Cos  617-626-4485
ALA Administrative Law Appeals Exec Office Administration & Finance Lorraine Houle  617-619-5682
ANF Exec Office Administration & Finance Exec Office Administration & Finance Lorraine Houle  617-619-5682
APC Appeals Court Judiciary Betsy Quinonez 617-619-5674
ART Mass Cultural Council Treasurer & Receiver General Betsy Quinonez 617-619-5674
ATB Appellate Tax Board Exec Office Administration & Finance Lorraine Houle  617-619-5682
BBE Board of Bar Examiners Judiciary Betsy Quinonez 617-619-5674
BCC Berkshire Community College Executive Office of Education Maureen Quinn 617-626-4472
BER Berkshire District Attorney District Attorney Maureen Quinn 617-626-4472
BHC Bunker Hill Community College Executive Office of Education Maureen Quinn 617-626-4472
BLC Board of Library Commissioners Board of Library Commissioners Betsy Quinonez 617-619-5674
BRC Bristol Community College Executive Office of Education Maureen Quinn 617-626-4472
BRI Bristol District Attorney District Attorney Maureen Quinn 617-626-4472
BSB Bureau of State Buildings Exec Office Administration & Finance Lorraine Houle  617-619-5682
BSC Bridgewater State College Executive Office of Education Maureen Quinn 617-626-4472
BSD Bristol County Sheriff's Departments Maureen Quinn 617-626-4472
BSO Barnstable County Sheriff's Departments Maureen Quinn 617-626-4472
CAD Commission Against Discrimination Commission Against Discrimination Betsy Quinonez 617-619-5674
CCA Commonwealth Connector Commonwealth Connector Carine Melhorn 617-619-5622
CCC Cape Cod Community College Executive Office of Education Maureen Quinn 617-626-4472
CDA Mass Emergency Mgt Agency Exec Office Public Safety & Security Maureen Quinn 617-626-4472
CHE Chelsea Soldiers' Home Exec Office Health & Human Services Carine Melhorn 617-619-5622
CHIA Center for Health Information and Analysis Center for Health Information and Analysis Betsy Quinonez 617-619-5674
CHS Criminal History Systems Board Exec Office Public Safety & Security Maureen Quinn 617-626-4472
CJC Commission On Judicial Conduct Judiciary Betsy Quinonez 617-619-5674
CJT Criminal Justice Training Council Exec Office Public Safety & Security Maureen Quinn 617-626-4472
CME Chief Medical Examiner Exec Office Public Safety & Security Maureen Quinn 617-626-4472
CNB Cannabis Control Commission Cannabis Control Commission Betsy Quinonez 617-619-5674
CPC Committee For Public Counsel Judiciary Betsy Quinonez 617-619-5674
CPF Campaign & Political Finance Campaign & Political Finance Betsy Quinonez 617-619-5674
CPI Cape & Islands District Attorney District Attorney Maureen Quinn 617-626-4472
CSC Civil Service Commission Exec Office Administration & Finance Lorraine Houle  617-619-5682
CSW Commission On Status of Women Commission On Status of Women Laura Cos 617-626-4485
DAA District Attorney Association District Attorney Maureen Quinn 617-626-4472
DAC Disabled Persons Protection Disabled Persons Protection Commission Betsy Quinonez 617-619-5674
DCP Capital Asset Management and Maint Exec Office Administration & Finance Lorraine Houle  617-619-5682
DCR Dept of Conservation & Recreation Exec Office Energy & Environmental Affairs Laura Cos  617-626-4485
DFS Department of Fire Services Exec Office Public Safety & Security Maureen Quinn 617-626-4472
DIA Department of Industrial Accidents Exec Office Labor & Workforce Development Betsy Quinonez 617-619-5674
DLR Division of Labor Relations Exec Office Labor & Workforce Development Betsy Quinonez 617-619-5674
DMA Division of Medical Assistance Exec Office Health & Human Services Carine Melhorn 617-619-5622
DMH Department of Mental Health Exec Office Health & Human Services Carine Melhorn 617-619-5622
DMR Department of Mental Retardation Exec Office Health & Human Services Carine Melhorn 617-619-5622
DOB Division of Banks Exec Office Housing & Economic Development Betsy Quinonez 617-619-5674
DOC Department of Correction Exec Office Public Safety & Security Maureen Quinn 617-626-4472
DOE Department of Elementary and Secondary Education Executive Office of Education Maureen Quinn 617-626-4472
DOI Division of Insurance Exec Office Housing & Economic Development Betsy Quinonez 617-619-5674
DOL Department of Labor Exec Office Labor & Workforce Development Betsy Quinonez 617-619-5682
DOR Department of Revenue Exec Office Administration & Finance Lorraine Houle  617-619-5682
DOS Division of Standards Exec Office Housing & Economic Development Betsy Quinonez 617-619-5674
DOT Exec Office of Transportation Dept of Transportation  Maureen Quinn 617-626-4472
DPH Department of Public Health Exec Office Health & Human Services Carine Melhorn 617-619-5622
DPS Department of Public Safety Exec Office Public Safety & Security Maureen Quinn 617-626-4472
DPU Department of Public Utilities Exec Office Energy & Environmental Affairs Laura Cos  617-626-4485
DPW Massachusetts Highway Department Dept of Transportation  Maureen Quinn 617-626-4472
DSS Department of Children and Families Exec Office Health & Human Services Carine Melhorn 617-619-5622
DWD Department of Workforce Development Exec Office Labor & Workforce Development Betsy Quinonez 617-619-5674
DYS Department of Youth Services Exec Office Health & Human Services Carine Melhorn 617-619-5622
EAS Eastern District Attorney District Attorney Maureen Quinn 617-626-4472
EDU Executive Office of Education Executive Office of Education Maureen Quinn 617-626-4472
EEC Department of Early Education and Care Executive Office of Education Maureen Quinn 617-626-4472
EED Exec Office Housing & Economic Development Exec Office Housing & Economic Development Betsy Quinonez 617-619-5674
EHS Exec Office Health & Human Services Exec Office Health & Human Services Carine Melhorn 617-619-5622
ELD Exec Office of Elder Affairs Exec Office Health & Human Services Carine Melhorn 617-619-5622
ELW Exec Office Labor & Workforce Development Exec Office Labor & Workforce Development Betsy Quinonez 617-619-5674
ENE Division of Energy Resources Exec Office Energy & Environmental Affairs Laura Cos  617-626-4485
ENV Exec Office Environmental Affairs Exec Office Energy & Environmental Affairs Laura Cos  617-626-4485
EOL Labor & Workforce Development Exec Office Labor & Workforce Development Betsy Quinonez 617-619-5674
EPS Exec Office of Public Safety Exec Office Public Safety & Security Maureen Quinn 617-626-4472
EQE Department Environmental Protection Exec Office Energy & Environmental Affairs Laura Cos  617-626-4485
ETH Ethics Commission Ethics Commission Laura Cos 617-626-4485
FAD Fiscal Affairs Division Ctr/Fad Accounting Entities Betsy Quinonez 617-619-5674
FRC Framingham State College Executive Office of Education Maureen Quinn 617-626-4472
FSC Fitchburg State College Executive Office of Education Maureen Quinn 617-626-4472
FWE Fisheries Wildl Envir Law Enforcement Exec Office Energy & Environmental Affairs Laura Cos  617-626-4485
GCC Greenfield Community College Executive Office of Education Maureen Quinn 617-626-4472
GCN Governor's Council Governor's Council Betsy Quinonez 617-619-5674
GIC Group Insurance Commission Exec Office Administration & Finance Lorraine Houle  617-619-5682
GOV Governor's Office Governor Betsy Quinonez 617-619-5674
HCC Holyoke Community College Executive Office of Education Maureen Quinn 617-626-4472
HLY Holyoke Soldiers' Home Exec Office Health & Human Services Carine Melhorn 617-619-5622
HOU House of Representatives Joint Legislative Expenditure Laura Cos 617-626-4485
HPC  Health Care Policy Commission Health Care Policy Commission Betsy Quinonez 617-619-5674
HRD Division of Human Resources Exec Office Administration & Finance Lorraine Houle  617-619-5682
HSD Sheriff's Department Hampshire Sheriff's Departments Maureen Quinn 617-626-4472
IGO Office of Inspector General Inspector General Laura Cos 617-626-4485
LEG Joint Legislative Expenditures Joint Legislative Expenditure Laura Cos 617-626-4485
LIB State Library Exec Office Administration & Finance Lorraine Houle  617-619-5682
LOT Lottery Commission Treasurer & Receiver General Betsy Quinonez 617-619-5674
MAC Mass Aeronautics Commission Dept of Transportation  Maureen Quinn 617-626-4472
MAS Massasoit Community College Executive Office of Education Maureen Quinn 617-626-4472
MBC Mass Bay Community College Executive Office of Education Maureen Quinn 617-626-4472
MCA Massachusetts College of Art Executive Office of Education Maureen Quinn 617-626-4472
MCB Mass Commission For The Blind Exec Office Health & Human Services Carine Melhorn 617-619-5622
MCC Middlesex Community College Executive Office of Education Maureen Quinn 617-626-4472
MCD Commission Deaf & Hard of Hearing Exec Office Health & Human Services Carine Melhorn 617-619-5622
MEFA Mass Education al Finance Authority Authority Laura Cos 617-626-4485
MGC Mass Gaming Commission Mass Gaming Commission Betsy Quinonez 617-619-5674
MHL Mental Health Legal Advisors Judiciary Betsy Quinonez 617-619-5674
MID Middle District Attorney District Attorney Maureen Quinn 617-626-4472
MIL Military Division Exec Office Public Safety & Security Maureen Quinn 617-626-4472
MMA Mass Maritime Academy Executive Office of Education Maureen Quinn 617-626-4472
MRB Merit Rating Board Dept of Transportation  Maureen Quinn 617-626-4472
MRC Mass Rehabilitation Commission Exec Office Health & Human Services Carine Melhorn 617-619-5622
MWC Mt Wachusett Community College Executive Office of Education Maureen Quinn 617-626-4472
MWRA Massachusetts Water Resources Authority Authority Laura Cos 617-626-4485
NAC Mass College of Liberal Arts Executive Office of Education Maureen Quinn 617-626-4472
NEC Northern Essex Community College Executive Office of Education Maureen Quinn 617-626-4472
NFK Norfolk District Attorney District Attorney Maureen Quinn 617-626-4472
NOR Northern District Attorney District Attorney Maureen Quinn 617-626-4472
NSC North Shore Community College Executive Office of Education Maureen Quinn 617-626-4472
NSD Nantucket County Sheriffs Sheriff's Departments Maureen Quinn 617-626-4472
NWD Northwestern District Attorney District Attorney Maureen Quinn 617-626-4472
OCA Office of the Child Advocate Office of the Child Advocate Betsy Quinonez 617-619-5674
OCD Dept Housing & Comm Development Exec Office Housing & Economic Development Betsy Quinonez 617-619-5674
OHA Mass Office On Disability Exec Office Administration & Finance Lorraine Houle  617-619-5682
ORI Office of Refugees & Immigrants Exec Office Health & Human Services Carine Melhorn 617-619-5622
OSC Office of State Comptroller Office of State Comptroller Betsy Quinonez 617-619-5674
OSD Division of Operational Services Exec Office Administration & Finance Lorraine Houle  617-619-5682
PAR Parole Board Exec Office Public Safety & Security Maureen Quinn 617-626-4472
PER Public Employee Retirement Admin Exec Office Administration & Finance Lorraine Houle  617-619-5682
PLY Plymouth District Attorney District Attorney Maureen Quinn 617-626-4472
POL Department of Police Exec Office Public Safety & Security Maureen Quinn 617-626-4472
QCC Quinsigamond Community College Executive Office of Education Maureen Quinn 617-626-4472
RCC Roxbury Community College Executive Office of Education Maureen Quinn 617-626-4472
REG Division of Professional Licensure/DPL Exec Office Housing & Economic Development Betsy Quinonez 617-619-5674
RGT Board of Higher Education Executive Office of Education Maureen Quinn 617-626-4472
RMV Registry of Motor Vehicles Dept of Transportation  Maureen Quinn 617-626-4472
SAO State Auditor's Office State Auditor Laura Cos 617-626-4485
SCA Consumer Affairs & Bus Reg Exec Office Housing & Economic Development Betsy Quinonez 617-619-5674
SDA Sheriff's Department Association Sheriff's Departments Maureen Quinn 617-626-4472
SDB Berkshire County Sheriffs Sheriff's Departments Maureen Quinn 617-626-4472
SDD Duke's County Sheriff's Departments Maureen Quinn 617-626-4472
SDE Essex County Sheriff's Departments Maureen Quinn 617-626-4472
SDF Franklin County Sheriffs Sheriff's Departments Maureen Quinn 617-626-4472
SDH Hampden County Sheriffs Sheriff's Departments Maureen Quinn 617-626-4472
SDM Middlesex County Sheriffs Sheriff's Departments Maureen Quinn 617-626-4472
SDN Norfolk County Sheriffs Sheriff's Departments Maureen Quinn 617-626-4472
SDP Plymouth County Sheriffs Sheriff's Departments Maureen Quinn 617-626-4472
SDS Suffolk County Sheriff's Departments Maureen Quinn 617-626-4472
SDW Worcester County Sheriff's Departments Maureen Quinn 617-626-4472
SEA Department of Economic Development Exec Office Housing & Economic Development Betsy Quinonez 617-619-5674
SEC Secretary of State Secretary of State Laura Cos 617-626-4481
SEN Senate Joint Legislative Expenditure Laura Cos 617-626-4485
SJC Supreme Judicial Court Judiciary Betsy Quinonez 617-619-5674
SOR Sex Offender Registry Exec Office Public Safety & Security Maureen Quinn 617-626-4472
SRB State Reclamation Board Exec Office Energy & Environmental Affairs Laura Cos  617-626-4485
SRC State Racing Commission Exec Office Housing & Economic Development Betsy Quinonez 617-619-5674
SSA Salem State College Executive Office of Education Maureen Quinn 617-626-4472
STC Springfield Tech Community College Executive Office of Education Maureen Quinn 617-626-4472
SUF Suffolk District Attorney District Attorney Maureen Quinn 617-626-4472
TAC Department of Telecommunications and Cable Exec Office Housing & Economic Development Betsy Quinonez 617-619-5674
TRB Teachers Retirement Board Exec Office Administration & Finance Lorraine Houle  617-619-5682
TRC Trial Court Judiciary Betsy Quinonez 617-619-5674
TRE Office of The Treasurer Treasurer & Receiver General Betsy Quinonez 617-619-5674
TSS Tech Services & Security Exec Office Technology Services & Security Jim Stephens 617-626-4478
UMS University of Mass. System Executive Office of Education Maureen Quinn 617-626-4472
VET Department of Veterans Services Exec Office Health & Human Services Carine Melhorn 617-626-4495
VWA Victim & Witness Assistance Board Attorney General Laura Cos 617-626-4485
WEL Department of Transitional Assistance Exec Office Health & Human Services Carine Melhorn 617-626-4497
WES Western District Attorney District Attorney Maureen Quinn 617-626-4472
WOR Worcester State College Executive Office of Education Maureen Quinn 617-626-4472
WPA Water Pollution Abatement Trust Treasurer & Receiver General Betsy Quinonez 617-619-5674
WSC Westfield State College Executive Office of Education Maureen Quinn 617-626-4472
XSCT State of Connecticut Independent Laura Cos 617-626-4485

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