Income-Based Eligibility
Your household is eligible for Lifeline service if your total household income is at or below 135% of the federal poverty guidelines, which vary depending on the size of your household. The definition of a "household" is anyone living at an address (including children, relatives, people not related to you, etc.) who share income and household expenses.
For 2025, the following income amounts represent 135% of the federal poverty guidelines:
| Persons in Household | Annual Income |
|---|---|
| 1 | $21,128 |
| 2 | $28,553 |
| 3 | $35,978 |
| 4 | $43,403 |
| 5 | $50,828 |
| 6 | $58,253 |
| 7 | $65,678 |
| 8 | $73,103 |
| For each additional person, add | $7,425 |
Each year the income-eligibility requirements for the Lifeline Program may change. You may be required to complete the provider’s household worksheet to help determine your household’s total income.
Program-Based Eligibility
Your household is eligible for Lifeline service if a member participates in one of the following federal assistance programs:
- Medicaid (MassHealth is the Massachusetts Medicaid Program)
- Supplemental Nutrition Assistance Program (SNAP, formerly known as Food Stamps)
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (Section 8)
- Certain Federally-Recognized/State Tribal Assistance Programs
- Veteran's Pension or Survivor's Pension benefit
U.S. Department of Health & Human Services Poverty Guidelines
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If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer Corey Pilz.
Open from 9 a.m.–5 p.m., M-F