Due to the impact of COVID-19 on the Commonwealth, the deadline for Hospital and HMO FY20 Community Benefits reports has been extended to Thursday, July 1st, 2021. If you have any questions about the Community Benefits Guidelines or reporting site, please reach out to CBAdmin@mass.gov.
New Guidelines Published February 2018
On February 7, 2018, the AGO published new Community Benefits Guidelines for Non-Profit Hospitals and new Community Benefits Guidelines for Health Maintenance Organizations. These updated Guidelines are fully effective starting in Hospital fiscal year 2019, with a transition period to include an interim launch in fiscal year 2018 for those elements that can be appropriately introduced at that time. The AGO anticipates working closely with filers throughout the transition. The updated Guidelines are available now to help filers plan for reports for FY2018 and onward.
- Updated Community Benefits Guidelines for Non Profit Hospitals
- Updated Community Benefits Guidelines for Health Maintenance Organizations
The updated Guidelines reference new tools that allow hospitals and HMOs to set goals for how best to engage their communities and facilitate direct feedback from community members.
Additional Resources for
Development of New Guidelines (2017-2018)
In April 2017, Attorney General Maura Healey convened an Advisory Task Force to assist her in reviewing the Guidelines in the context of updated statewide health priorities, new IRS requirements associated with the ACA, and accelerating delivery system transformation. The Advisory Task Force participated in a thoughtful, focused, and productive review process that concluded in December 2017. The Advisory Task Force considered how the Guidelines could be improved to help hospitals and HMOs most effectively assess the needs of their communities, design programs to meet these needs, and measure the success of their programs. Concurrent with the Advisory Task Force, the AGO conducted a series of listening sessions to engage directly with the public on the Guidelines and to gather feedback on how they could be improved.