Skip to main content

Contact the OEMS team

See the staff, roles, and contact information for those in the Office of Emergency Medical Services.

Please use the following contact information for general inquiries related to the following areas:

 

Director

Name Functions
Scott Cluett
  • Director
Susan Lewis
  • Deputy Director

Certification, Education, and Clinical

Name Functions
OEMS Recertification
  • General questions regarding Certification and Recertification
OEMS Continuing Education
  • General questions regarding Continuing Education
Cheryl Camara
  • Training Institution Accreditation
  • Instructor/Coordinator Approval
  • Continuing Education
  • Special Credit Approval
Lynne Doyle
  • ALS Certification & Recertification
  • ALS/BLS Reinstatements
Daniel Saxe
  • Initial and Continuing Education Standards
  • Certification and Recertification
  • Training Inspections and Accreditation
Evan Paicopoulos
  • Duplicate Card and Name Changes
  • Special Credit Review
  • One Year Alignment
Renee Atherton
  • Clinical Coordination
  • Protocol Development
  • Special Project Waivers
  • Compliance Investigator
Dr. Jonathan Burstein
  • State EMS Medical Director
oems.coned@mass.gov
  • Education Coordinator
  • Training Institution Accreditation
  • Continuing Education

Ambulance Regulation Program

Name Functions
OEMS Ambulance
  • General questions for the Ambulance Regulation Program
David Fletcher
  • Ambulance Inspector
Darelle Harmon
  • Ambulance Inspector
Timothy Heuer
  • Ambulance Inspector
Susan Lewis
  • Deputy Director
Leonard MacNeil
  • Ambulance Inspector
Kristen Pierce
  • ARP Coordinator
Daniel Doucette
  • Ambulance Inspector

Data Systems

Name Functions
Ridgely Ficks
  • Data Systems
  • MATRIS
  • Grants

Gerard Gonzales
  • Data Systems
  • MATRIS
  • OD2A (Overdose to Action)
Rashmi Nagaraj
  • Data Systems
  • MATRIS
Alyssa Patterson
  • Data Analyst
  • MATRIS
  • MIH

Compliance & Investigations

Name Functions
Serious Incident Reporting
  • Self-Reporting of Incidents by ambulance services
Complaint Submission
  • Submission of complaints by the public regarding EMTs, ambulance services, and training institutions
Renee Atherton
  • Clinical Coordination
  • Protocol Development
  • Special Project Waivers
  • Compliance Investigator
Brendan Murphy
  • Compliance Investigator
  • Emergency Preparedness
Kenneth Long
  • Compliance Investigator

 

 

Policy and Regulatory Affairs

Name Functions
Silva Cameron

  • Policy and Regulatory Affairs Manager
    Division of Policy and Regulatory Affairs
    Bureau of Health Care Safety and Quality

Mobile Integrated Health Care and Community EMS Program

Name Functions
Scott Cluett
  • Director

Stephanie DeMarco
  • MIH Application Reviewer
Gerard Gonzales
  • OD2A (Overdose to Action)
Dr. Jonathan Burstein
  • State EMS Medical Director
Alyssa Patterson
  • Data Analyst
  • MATRIS
  • MIH
Feedback