Contact the OEMS team

See the staff, roles, and contact information for those in the Office of Emergency Medical Services.

Please use the following contact information for general inquiries related to the following areas:

 

Director

Name Functions
Susan Lewis
  • Director
Zoe Smith
  • Deputy Director

Certification, Education, and Clinical

Name Functions
OEMS Recertification
  • General questions regarding Certification and Recertification
OEMS Continuing Education
  • General questions regarding Continuing Education
  • Education Coordinator
  • Training Institution Accreditation
Cheryl Camara
  • Training Institution Accreditation
  • Instructor/Coordinator Approval
  • Continuing Education
  • Special Credit Approval
Lynne Doyle
  • ALS Certification & Recertification
  • ALS/BLS Reinstatements
Daniel Saxe
  • Initial and Continuing Education Standards
  • Certification and Recertification
  • Training Inspections and Accreditation
Evan Paicopoulos
  • Duplicate Card and Name Changes
  • Special Credit Review
  • One Year Alignment
Renee Atherton
  • Clinical Coordination
  • Protocol Development
  • Special Project Waivers
  • Compliance Investigator
Dr. Jonathan Burstein
  • State EMS Medical Director

Ambulance Regulation Program

Name Functions
OEMS Ambulance
  • General questions for the Ambulance Regulation Program
Robert Malkoun Ambulance Regulation Program
David Fletcher
  • Ambulance Inspector
Darelle Harmon
  • Ambulance Inspector
Timothy Heuer
  • Ambulance Inspector
Daniel Doucette
  • Ambulance Inspector
Timothy Mueller
  • Ambulance Inspector

Data Systems

Name Functions
Matthew Blackburn
  • Data Analyst
  • Data Systems
  • Mobile Integrated Health (MIH)
Ridgely Ficks
  • Data Systems
  • MATRIS
  • Grants

Gerard Gonzales

  • Data Systems
  • MATRIS
  • OD2A (Overdose to Action)
Rashmi Nagaraj
  • Data Systems
  • MATRIS

Compliance & Investigations

Name Functions
Serious Incident Reporting
  • Self-Reporting of Incidents by ambulance services
Complaint Submission
  • Submission of complaints by the public regarding EMTs, ambulance services, and training institutions
Renee Atherton
  • Clinical Coordination
  • Protocol Development
  • Special Project Waivers
  • Compliance Investigator
Kenneth Long
  • Compliance Investigator
Leonard MacNeil
  • Compliance Investigator

Policy and Regulatory Affairs

Name Functions
Silva Cameron
  • Policy and Regulatory Affairs Manager
    Division of Policy and Regulatory Affairs

    Bureau of Health Care Safety and Quality

Mobile Integrated Health Care and Community EMS Program

Name Functions
Matthew Blackburn
  • Data Analyst
  • Data Systems
  • Mobile Integrated Health (MIH)
Gerard Gonzales
  • OD2A (Overdose to Action)
Dr. Jonathan Burstein
  • State EMS Medical Director

Contact   for Contact the OEMS team

Fax

(617) 753-7320

Address

67 Forest Street, Marlborough, MA 01752

Help Us Improve Mass.gov  with your feedback

Please do not include personal or contact information.
Feedback