This page, Contact the OEMS team, is part of
This page, Contact the OEMS team, is offered by

Contact the OEMS team

See the staff, roles, and contact information for those in the Office of Emergency Medical Services.

Please use the following contact information for general inquiries related to the following areas:

Director

Name Functions
Scott Cluett
  • Director
Susan Lewis
  • Deputy Director

Certification, Education, and Clinical

Name Functions
OEMS Recertification
  • General questions regarding Certification and Recertification
OEMS Continuing Education
  • General questions regarding Continuing Education
Lynne Doyle
  • ALS Certification & Recertification
  • ALS/BLS Reinstatements
Daniel Saxe
  • Initial and Continuing Education Standards
  • Certification and Recertification
  • Training Inspections and Accreditation
Evan Paicopoulos
  • Duplicate Card and Name Changes
  • Special Credit Review
  • One Year Alignment
Patricia Reilly
  • Clinical Coordination
  • Protocol Development
  • Special Project Waivers
Dr. Jonathan Burstein
  • State EMS Medical Director
Tom Gould
  • Education Coordinator
  • Training Institution Accreditation
  • Continuing Education

Ambulance Regulation Program

Name Functions
OEMS Ambulance
  • General questions for the Ambulance Regulation Program
David Fletcher
  • Ambulance Inspector
Timothy Heuer
  • Ambulance Inspector
Kenneth Long
  • Compliance Investigator
  • Ambulance Inspector
Leonard MacNeil
  • Ambulance Inspector
Kristen Pierce
  • ARP Coordinator

Data Systems

Name Functions
Ridgely Ficks
  • Data Systems
  • MATRIS
  • Grants

Shahzor Makhdoom
  • Data Systems
  • MATRIS
  • OD2A (Overdose to Action)
Rashmi Nagaraj
  • Data Systems
  • MATRIS

Compliance & Investigations

Name Functions
Serious Incident Reporting
  • Self-Reporting of Incidents by ambulance services
Complaint Submission
  • Submission of complaints by the public regarding EMTs, ambulance services, and training institutions
Renee Atherton
  • Compliance Coordinator
  • Clinical Issues & Protocol Development
Brendan Murphy
  • Compliance Investigator
  • Emergency Preparedness
Kenneth Long
  • Compliance Investigator
  • Ambulance Inspector

 

 

Policy and Regulatory Affairs

Name Functions
Silva Cameron

  • Policy and Regulatory Affairs Manager
    Division of Policy and Regulatory Affairs
    Bureau of Health Care Safety and Quality

Mobile Integrated Health Care and Community EMS Program

Name Functions
Scott Cluett
  • Director

Stephanie DeMarco
  • MIH Application Reviewer

Shahzor Makhdoom
  • OD2A (Overdose to Action)
Dr. Jonathan Burstein
  • State EMS Medical Director
Feedback