Learn More About Disability Non-Discrimination Training

Learn about the training we provide on your obligations under the Americans with Disabilities Act (ADA) and other disability rights laws.

Training is available for businesses, employers, municipalities, Massachusetts state agencies, and more.

Employers and Businesses

This training covers obligations under relevant state and federal laws, including the Americans with Disabilities Act (ADA). Topics include:

  • Definition of disability
  • Reasonable accommodation requests
  • Who is a qualified individual with a disability
  • Essential job functions
  • Confidentiality
  • Service animals
  • Barrier removal
  • Reasonable modifications to policies, practices, or procedures
  • Nondiscrimination
  • Effective communication
  • Accessibility

State and Local Governments

This training is offered for:

  • Massachusetts state agencies
  • Municipal officials and staff
    • Training can be geared towards specific municipal departments if there is enough interest and attendance.

This training covers obligations under relevant state law and federal laws, including the Americans with Disabilities Act (ADA). Topics include:

  • Employment
    • Definition of disability
    • Reasonable accommodation requests
    • Who is a qualified individual with a disability
    • Essential job functions
    • Confidentiality
  • State and Local Government Services
    • Programmatic access
    • Reasonable modifications of policies, practices, and procedures
    • Effective communication
    • Nondiscriminatory eligibility criteria
    • Administrative requirements
    • Holding accessible meetings and events
    • Service animals

Customized Training

Training can be customized to meet your needs. Sample topics include:

  • Any combination of training for employers, state and local governments, and or businesses
  • Service and or assistance animals 
  • Obligations of colleges and universities
  • Fair Housing 

Additional Resources for Customized Training

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