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OIG Annual Reports

The Office of the Inspector General reports on completed projects.

Every year the Office of the Inspector General responds to scores of complaints, initiates dozens of investigations and trains hundreds of government employees. While much of our work is confidential, our annual reports detail completed projects that can be made public. 

Our Annual Reports dating back to 1995 are available online. Older reports may be available by request. Please call (617) 727-9140 or send a written request to:

Office of the Inspector General 
Room 1311, One Ashburton Place
Boston, MA 02108

Annual Reports for our embedded units - the Internal Special Audit Unit (ISAU) and the Division of State Police Oversight (DSPO) - also are available online.

Highlights

OIG 2019 Annual Report

In 2019, we continued our efforts to promote transparency in government, help public agencies run more effectively, and educate government employees and the public to help government operate efficiently and use public funds appropriately. Here are a few highlights from last year:

  • Expanded our training program to new locations throughout the state and launched online training videos, available here.
  • Answered 1,418 inquiries and questions regarding Chapter 30B, public procurement and good governance practices.
  • Provided training to over 2,300 public employees, private entities and members of the public.
  • Received and responded to 1,380 complaints on our Fraud Hotline.
  • Conducted investigations and reviews in areas such as health and human services, municipal authorities, public procurement, public benefits, public works, pensions and transportation.
  • Investigated numerous criminal and civil matters that led to indictments, prosecutions, settlements, restitution, legislative initiatives and policy changes at the state and local levels.
  • Conducted reviews of paid details and overtime shifts at the Massachusetts State Police.
  • Commented on legislation, reviewed real property dispositions and approved alternative construction methods.
  • Evaluated the MBTA’s contract to privatize its warehouse operations.
  • Worked with EOHHS, DDS and DTA to improve management infrastructure, program administration, and fraud detection capabilities.
  • Conducted reviews of the Massachusetts Medicaid and Health Safety Net programs and made recommendations to strengthen program integrity.
  • Welcomed to the Office our first Dr. Frances Burke Investigator Fellow and our first Justice Geraldine Hines Legal Fellow, who will serve for two years. As fellows, they will learn about the wide variety of work our Office performs, with the possibility of full-time employment at the end of the fellowship.

OIG 2018 Annual Report

In 2018, the Office:

  • Conducted investigations and reviews in such areas as health and human services, pensions, public administration, public procurement and transportation.
  • Investigated numerous criminal and civil matters that led to convictions, indictments, settlements, restitution and corrective measures.
  • Collaborated with state agencies.
  • Launched a five-year strategic plan.
  • Created two fellowships.
  • Established the Division of State Police Oversight and the Civil Recovery Unit within the Office.
  • Received and responded to 1,422 complaints.
  • Handled 1,350 Chapter 30B inquires and questions.
  • Provided public procurement training to approximately 2,100 participants.

OIG 2017 Annual Report

In 2017, the Office:

  • Conducted investigations and reviews in such areas as aviation, health and human services, library administration, pharmacy services, public procurement, public benefits, public works, state pensions and transportation.
  • Investigated numerous criminal and civil matters that led to convictions, indictments, settlements, restitution and corrective measures.
  • Worked with the Department of Transitional Assistance on improving the administration of public benefits programs and enhancing fraud detection.
  • Evaluated MassHealth’s administration of claims from hospice providers.
  • Received and responded to over 1,080 complaints; handled approximately 1,750 Chapter 30B inquires and questions; and provided public procurement training to over 1,900 participants.

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