OIG Annual Reports

The Office of the Inspector General reports on completed projects.

Every year the Office of the Inspector General responds to scores of complaints, initiates dozens of investigations and trains hundreds of government employees. While much of our work is confidential, our annual reports detail completed projects that can be made public. 

Our Annual Reports dating back to 1995 are available online. Older reports may be available by request. Please call (617) 727-9140 or send a written request to:

Office of the Inspector General 
Room 1311, One Ashburton Place
Boston, MA 02108


2017 Annual Report

In 2017, the Office:

  • Conducted investigations and reviews in such areas as aviation, health and human services, library administration, pharmacy services, public procurement, public benefits, public works, state pensions and transportation.
  • Investigated numerous criminal and civil matters that led to convictions, indictments, settlements, restitution and corrective measures.
  • Worked with the Department of Transitional Assistance on improving the administration of public benefits programs and enhancing fraud detection.
  • Evaluated MassHealth’s administration of claims from hospice providers.
  • Received and responded to over 1,080 complaints; handled approximately 1,750 Chapter 30B inquires and questions; and provided public procurement training to over 1,900 participants.


In 2016, the Office:

  • Investigated an allegation that an engineering firm failed to oversee construction of Plum Island’s water and sewer systems, leading to a $5.5 million settlement.
  • Addressed over 775 complaints; handled approximately 1,500 Chapter 30B inquires and questions; and provided public procurement training to over 1,600 participants.
  • Reviewed South Hadley Electric Light Department’s practices for accruing and paying out unused leave time, leading to a cost-savings of nearly $500,000.
  • Examined promising substance use disorder interventions from across the country that MassHealth might replicate and that could lead to public healthcare cost-savings. 

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