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OIG 2025 Letters, Reports and Advisories

At the completion of an investigation, review or other project, the Office of the Inspector General (OIG) may issue a public letter or report.

The OIG has a statutory mission under Chapter 12A of the Massachusetts General Laws to mitigate and prevent fraud, waste and abuse of public funds and assets at the state and municipal levels. After issuing a report, the OIG may maintain an oversight role to ensure that the agency or municipality carries out a suitable corrective action plan and takes any other measures called for in the report. The OIG also reports suspected criminal activity to the appropriate authorities, including the Massachusetts Attorney General’s Office and the U.S. Attorney’s Office. In addition, the Inspector General meets regularly with the Inspector General Council to discuss the OIG's activities.

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Letters

Open PDF file, 333.02 KB,  CCC Failed to Collect Prorated and Provisional License Fees (English, PDF 333.02 KB)

An OIG investigation launched in July 2024, following a hotline complaint, found that CCC staff failed to collect prorated and provisional licensing fees from August 2022 to August 2024. The investigation found that it was an "egregious" operational issue and not fraud.

Open PDF file, 268.66 KB,  Town of Orange Credit Card Controls (English, PDF 268.66 KB)

While the OIG’s review did not find improper spending, the OIG found that the town lacked formal policies and procedures regarding credit card use by employees.

Open PDF file, 242.15 KB,  The Importance of Fare Collection on the Commuter Rail (English, PDF 242.15 KB)

IG Shapiro urges MBTA GM to ensure fare collection is a priority now and in the next commuter rail contract.

Open PDF file, 1.16 MB,  Improper Longevity Payments to Mayor DeMaria (English, PDF 1.16 MB)

In a letter to the Everett City Council, IG Shapiro details the OIG investigation that found that the city improperly paid $180,000 in longevity payments to Mayor DeMaria.

Open PDF file, 208.5 KB,  Cape Cod Gateway Airport COVID-19 Grant Funding Review (English, PDF 208.5 KB)

As part of its proactive approach, and in accordance with the Internal Special Audit Unit’s Chapter 6C mandate, the Unit reviewed Cape Cod Gateway Airport’s use of certain federal grant funds.

Reports

Open PDF file, 6.25 MB,  MassHealth and the Health Safety Net 2025 Annual Report (English, PDF 6.25 MB)

Pursuant to Chapter 12A of the Massachusetts General Laws and Section 231 of Chapter 140 of the Acts of 2024, the OIG released the 2025 annual report on public healthcare, An Analysis of Health Safety Net Patients, Providers, and Services.

Advisories

Open PDF file, 245.98 KB,  Practical Recommendations for Program Performance Management (English, PDF 245.98 KB)

This advisory focuses on performance management tools and practices that public entities can use to monitor program outcomes, ensure that public funds are being used to achieve program goals, and evaluate a program’s overall success. Performance management answers the question: Is your program working?

Contact

Phone

(617) 722-8884

Online

MA-IGO-Training@mass.gov

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