Screening and response to a report of child abuse and neglect

When the Department of Children and Families (DCF) receives a report of abuse or neglect from either a mandated reporter or another concerned citizen, DCF is required to evaluate the allegations and determine the safety of the children.

What will I be asked when I file a report?

The DCF Screener will ask you to provide the following information:

  • Your name, relationship (if any) to the child(ren), address and phone number
  • Names, ages of the child(ren) about whom you have a concern and emergency contact information for them, language(s) spoken
  • Names, addresses, contact information, ages, language(s) spoken of parents/guardians of the child(ren)
  • Names and ages of other children in the family
  • Details about your concern – “What are your worries?”
    • The nature and extent of the suspected abuse or neglect, including any evidence or knowledge of prior injury, abuse, maltreatment, or neglect
  • Circumstances under which you became aware of injuries, abuse, or neglect
  • Dates and/or timeframes in which the maltreatment may have occurred
  • Action(s) taken thus far to treat, shelter, or otherwise assist the child(ren)
  • The identity of the person you believe may be responsible for the abuse / neglect (if known)
  • Any other information you believe might be helpful in establishing the cause of the injury and/or person responsible, or for making safe contact with the family
  • Any other information you believe would be helpful to ensuring the child’s safety and/or supporting the family to address the abuse and/or neglect concerns

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We use your feedback to help us improve this site but we are not able to respond directly. Please do not include personal or contact information. If you need a response, please locate the contact information elsewhere on this page or in the footer.

If you need to report child abuse, any other kind of abuse, or need urgent assistance, please click here.

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