Report child abuse or neglect

Learn what to do if you know or suspect a child is being abused or neglected. If a child is in immediate danger, call 911.

Contact

Report Child Abuse

Phone

Child-at-Risk-Hotline 800-792-5200

Call to report child abuse and neglect

The Details

What you need

If you know or suspect that a child is being abused or neglected, please report it immediately. Anyone can file a report of abuse or neglect.

Mandated reporters

People in certain professions, such as teachers, doctors, and social workers, must report child abuse when they know or suspect it. Massachusetts law calls these people mandated reporters.

All mandated reporters must mail or fax a written report using the Child Abuse Reporting Form within 48 hours of making the initial verbal report.

How to report

Call immediately

If a child is in immediate danger, call 911.

Otherwise, call the Child-At-Risk-Hotline: 1 (800) 792-5200.

During regular office hours (8:45 a.m. - 5:00 p.m. M-F) call the DCF office that serves the city or town where the child lives.

Fax the completed Child Abuse Reporting Form to the DCF area office that serves the city or town where the child lives.

Mail the completed Child Abuse Reporting Form to the DCF area office that serves the city or town where the child lives.

Downloads

Contact

Phone

Child-at-Risk-Hotline 800-792-5200

Call to report child abuse and neglect

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