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Structure of the Office of the Inspector General

The OIG is organized into seven divisions: Audit, Oversight and Investigations; the Bureau of Program Integrity; the Internal Special Audit Unit; Policy and Government; Regulatory and Compliance; Administration and Finance; and Legal.

Audit, Oversight and Investigations (AOI) Division

The AOI Division investigates allegations of criminal and civil misconduct in the use of public funds. The AOI Division often works closely with other law enforcement agencies as well as with prosecutorial agencies. Further, the AOI Division works on matters involving potential civil actions either directly with the affected municipality or in conjunction with the Attorney General’s Office. The AOI Division also alerts the State Ethics Commission to potential ethics violations, such as self-dealing and receiving unwarranted privileges. At any given time, the AOI Division may be investigating allegations of public corruption or other wrongdoing in a wide array of public sectors, such as education, energy, housing, public administration, public construction, public safety, public works, social services and transportation.

Additionally, the AOI Division highlights opportunities to prevent and detect fraud, waste and abuse by recommending legislative and regulatory changes to internal and financial controls in the expenditure of public funds. The AOI Division also issues public advisories and letters to help state and local governments reduce fraud, waste and abuse.

Bureau of Program Integrity (BPI)

The BPI focuses on public benefits programs administered by the Executive Office of Health and Human Services (EOHHS). In this role, the BPI is responsible for preventing, detecting and correcting fraud, waste and abuse through oversight, as well as consultation and collaboration.  The BPI also reviews eligibility intake procedures, assists EOHHS agencies to develop new intake procedures and regulations and coordinates data sharing among state agencies.

Internal Special Audit Unit (ISAU)

The ISAU monitors the quality, efficiency and integrity of the Massachusetts Department of Transportation’s (MassDOT) operating and capital programs. As part of its statutory mandate, the ISAU seeks to prevent, detect and correct fraud, waste and abuse in the expenditure of public and private transportation funds. The ISAU is also responsible for examining and evaluating the adequacy and effectiveness of MassDOT’s operations, including its governance, risk-management practices and internal processes.

Policy and Government (P&G) Division

The P&G Division oversees the OIG’s policy, healthcare and legislative initiatives. The P&G Division is responsible for carrying out the Legislature’s annual mandate for the OIG to study and review the Massachusetts Medicaid and Health Safety Net programs. The P&G Division also reviews programs and practices in state and local agencies to identify system-wide vulnerabilities and opportunities for improvement.

In addition, the P&G Division helps develop policies and procedures related to the Commonwealths public design and construction laws. The P&G Division works with state agencies and authorities throughout the Commonwealth to establish best practices in public construction. Each year, the P&G Division reviews public design and construction projects, methods and practices, as well as a variety of public real property transactions, to ensure that the public’s interests are protected. Finally, during each legislative session, the P&G Division reviews and comments on numerous pieces of legislation, meets with and provides guidance to legislators and municipalities and responds to requests from the Governor’s Office to review proposed legislation before it is signed into law.

Regulatory and Compliance (R&C) Division

The R&C Division manages the OIG’s educational initiatives and provides guidance on public procurement matters to state and local officials. The R&C Division provides training and professional development through the Massachusetts Certified Public Purchasing Official (MCPPO) program, publishes manuals and a quarterly Procurement Bulletin, and offers a hotline to respond to inquiries and complaints concerning the public procurement of supplies, equipment, services and real estate. The R&C Division also provides extensive technical assistance to state and local government officials regarding the Commonwealths public procurement laws. The R&C Division interprets and formulates policies on the Uniform Procurement Act, M.G.L. c. 30B (Chapter 30B), which governs public purchasing by municipalities and other public entities. The R&C Division also provides speakers to address public procurement principles and fraud prevention for a variety of public and private entities. Finally, the R&C Division assists the Attorney General’s Office by reviewing municipal bylaws and charter amendments to ensure that they comply with Chapter 30B.

Additional Resources for Regulatory and Compliance (R&C) Division

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