Core Competencies for CHWs
The ten core competencies for CHWs were developed over two decades of consensus building in Massachusetts among key stakeholder. Massachusetts’ core competencies are in alignment with national consensus on CHW core competencies. Read more about the core competencies for CHW certification.
- Outreach Methods and Strategies
- Individual and Community Assessment
- Effective Communication
- Cultural Responsiveness and Mediation
- Education to Promote Healthy Behavior Change
- Care Coordination and System Navigation
- Use of Public Health Concepts and Approaches
- Advocacy and Community Capacity Building
- Documentation
- Professional Skills and Conduct
Training Programs Offering CHW and CHW Supervisor Training
Program | Location | Contact information | Website |
---|---|---|---|
Berkshire Community College | 1350 West Street Pittsfield, MA 01201 |
Ms. Tiffany Moreno, Director of Workforce Development Email: tmoreno@berkshirecc.edu Phone: 413-236-4511 Program first offered: Fall Semester 2017 |
Berkshire Community College: Community Health Worker Certificate |
Boston Community Health Education Center (CHEC) (Boston Public Health Commission) |
1010 Massachusetts Avenue Boston, MA 02118 |
Anjali Nath, Program Director Email: checenter@bphc.org Phone: 617-534-5181 |
Boston Public Health Commission: CHEC |
Cambridge Health Alliance, Community Health Improvement Learning Institute (CHILI) | 1035 Cambridge Street, Suite 26 Cambridge, MA 02141 |
Camille Defender-Alexandre, Program Manager Email: cdefendrealexandre@challiance.org Phone: 617-806-8557 |
Cambridge Health Alliance |
Holyoke Community College | 303 Homestead Ave Holyoke, Ma 01040 |
Ms. Margaret Downing, Program Coordinator Program first offered: August 2022 |
Holyoke Community College: Free Community Health Worker Classes |
Justice Resource Institute (JRI) | 555 Amory Street Jamaica Plain, MA 02130 |
Rachel Weidenfeld, Director of Community Health and Education Email: rweidenfeld@jri.org Phone: 857-399-1915 |
JRI Health: Training |
Lowell Community Health Education Center (CHEC) (Lowell Community Health Center) |
161 Jackson Street Lowell, Ma 01852 |
Ms. Stacey L Thompson, Director of Workforce Email: CHEC@lchealth.org Phone: 978-452-0003 Program first offered: August 2015 |
Lowell Community Health Center: CHEC |
New England Public Health Training Center, BU School of Public Health | Online | Karla Todd, Senior Program Manager, Training Specialist trainingmanager@nephtc.org |
New England Public Health Training Center |
Northern Essex Community College | 414 Commons Street Lawrence, MA 01840 |
Ms. Jacqueline Dick, Program Coordinator Email: jdick@necc.mass.edu Phone: (978) 655-5875 Program first offered: September 2016 |
Northern Essex Community College: Health@NECC |
North Shore Community College | 1 Ferncroft Road Danvers, MA 01923 |
Dr. Ron Smith & Dr. Dianne Paltergill Email: rsmith@northshore.edu and dpaltergill@northore.edu Phone: 978-762-4000 |
Northshore Community Health Worker - HEA120 |
Outreach Worker Training Institute, (Center for Health Impact) |
35 Harvard Street, Suite 300 Worcester, MA 01609 |
Harvard Thompson, Director of Health Integration and Strategy Email: hthompson@centerforhealthimpact.org Phone: 508-556-1337 |
Center for Health Impact |
STARR Institute of Fall River (Stanley Street Treatment and Resources) | 75 Weaver St. Fall River, MA 02720 |
Janel Doloiras, Administrator & Project Director Email: jdoloiras@sstar.org Mobile: 413-219-6633 Office: 508-989-8612 x2950 |
SSTAR – Healthcare From The Heart |
Quincy College | 1250 Hancock Street Quincy, MA. 02169 |
Kate Lopci, Vice President of Workforce, Economic, and Institutional Development Email: klopci@quincycollege.edu Phone: 617-984-1700 |
Community Healthcare Worker | Quincy College |
Tufts University CO-HERE | 136 Harrison Avenue Boston, MA 02111 |
Dr. Kimberly Dong Breen, Ph.D. 136 Harrison Avenue Boston, MA 02111 Email: Kimberly.Dong@tufts.edu Phone: (617) 636-3659 |
Community Health Workers Engaging in Integrated Care (COHERE) |