Massachusetts Digital Accessibility and Equity Strategic Plan
This video outlines our journey, our goals for the next three years (2024 through 2027), and our strategies.
The following 6 goals and strategies for each goal will advance the Commonwealth in reaching its vision for digital accessibility and equity.
Strategic Plan background
Providing accessible and equitable digital experiences is a shared responsibility. This plan defines the mission, vision, goals, and strategies to advance digital accessibility and equity within executive department agencies. It will also serve as a template for secretariats to create their own implementation plans.
Purpose
The Digital Accessibility and Equity Strategic Plan is designed to:
- Provide the Commonwealth executive department with an actionable 3-year plan toward increasing digital accessibility maturity.
- All secretariats to create an accessibility implementation plan to serve as a roadmap for their organizations.
- Include initiatives, measurable goals, benchmarks, and metrics for program development and maturity.
- Serve as a high-level playbook to inform the public and guide internal state agencies involving accessibility initiatives.
Definitions of digital accessibility and equity
Digital accessibility is the practice of designing, building, and procuring digital experiences free from barriers that block access for people with disabilities. When digital experiences are created with accessibility in mind, the experience is more usable and equitable for everyone.
Digital equity is a state in which all individuals and communities have the information technology capacity needed for full participation in our society, democracy, and economy. Digital equity includes several elements, such as access to affordable broadband internet, which are being advanced in Massachusetts by other organizations and initiatives. The scope of this strategic plan focuses on the equity and inclusiveness of the digital technologies that support state service delivery.