Commonwealth priorities
In 2023, on the 33rd anniversary of the Americans with Disabilities Act (ADA), Governor Healey issued Executive Order 614, which established the Digital Accessibility and Equity Governance Board and required Accessibility Officers in each Executive Office. The Executive Order also tasked the Executive Office of Technology Services and Security (TSS), under the leadership of the Chief IT Accessibility Officer and the Board, with developing a statewide digital accessibility strategy.
In April 2024, the U.S. Department of Justice (DOJ) set technical standards for state and local governments. A technical standard defines what criteria or rules must be followed for accessibility. The standards set by the DOJ are the Web Content Accessibility Guidelines (WCAG) Version 2.1 Level AA (external link), published by the World Wide Web Consortium (W3C).
Plan development
From June to August of 2024, the Commonwealth researched the state of digital accessibility across its Executive Offices. This involved interviews with leaders, staff, and people with disabilities who use these services, in addition to website testing and discussions with other state governments about their programs.
Mission and vision
Mission
To provide internal and external constituencies with accessible, equitable, inclusive, and usable digital programs, services, and activities to the greatest extent possible.
Vision
The Commonwealth will create a culture of accessibility and inclusiveness where persons of all abilities and needs can effectively and equitably participate in and benefit from the digital services, programs, and activities offered by the Commonwealth of Massachusetts.