How to get help with MyMassGov
There are many ways to get help with MyMassGov. This video walks through the help information available on Mass.gov and tells you how to reach out if you need more assistance.
The MyMassGov-help-center is where you can find detailed instructions to:
- Registering for or logging into MyMassGov
- Editing your profile information
- Setting up multifactor authentication
- Completing identity verification, and more
Visit the MyMassGov-common-issues-and-solutions page to learn more about on-screen messages you may get while using MyMassGov and get suggestions to help guide you.
Not sure if the application you need is in MyMassGov? You can find a complete list of state services that use MyMassGov on the services-and-applications-using-mymassgov page.
Here, you’ll also find agency-specific support information to reach out directly for more help with the application you’re using. We’ll work with you until your question or issue is resolved.
Visit Mass.gov/MyMassGovHelp for more information