Elder abuse can include:
Physical, sexual, and emotional abuse
If you suspect elder abuse or neglect, there are two ways to report
We zoom in on a senior citizen sitting outside on a park bench with their back to the camera.
By phone or online
Next to the senior citizen, graphics of a computer and a cell phone appear.
MA Elder Abuse Hotline
To report urgent concerns call the Hotline
The footage of a senior citizen and the graphics beside them fade to white, and the hotline number fades in onlined by a green box. Soon after, the “Available 24/7” text drops in from above.
Mandated reporters must fax a “Mandated Reporter Form”
To the local Protective Services agency within 48 hours of calling
A clock face winds as time ticks by.
Anyone can file a non-emergency report online
A computer monitor pops up, showing a Massachusetts seal and form one can fill out to report abuse, with a green “Submit” button centered at the bottom of the screen.
Elder Protective Services investigates cases of abuse involving adults age 60+
A dark green rectangle pops up with the figure “Age 60 +” centered inside.
who live in the community, outside of a hospital or nursing home
A two-story home emerges as the “60 +” rectangle fades away.
Promote independence, empowerment, and well-being of older adults
A Report abuse button appears on screen and links to