transcript

transcript Report Elder Abuse and Neglect

Elder abuse can include:

Self neglect

Caregiver neglect

Financial exploitation

Physical, sexual, and emotional abuse


If you suspect elder abuse or neglect, there are two ways to report

We zoom in on a senior citizen sitting outside on a park bench with their back to the camera.

 

By phone or online

Next to the senior citizen, graphics of a computer and a cell phone appear.

 

Available 24/7

MA Elder Abuse Hotline

(800) 922-2275

To report urgent concerns call the Hotline

The footage of a senior citizen and the graphics beside them fade to white, and the hotline number fades in onlined by a green box. Soon after, the “Available 24/7” text drops in from above.

 

Mandated reporters must fax a “Mandated Reporter Form”

To the local Protective Services agency within 48 hours of calling

A clock face winds as time ticks by.

 

Anyone can file a non-emergency report online

A computer monitor pops up, showing a Massachusetts seal and form one can fill out to report abuse, with a green “Submit” button centered at the bottom of the screen.

 

Elder Protective Services investigates cases of abuse involving adults age 60+

A dark green rectangle pops up with the figure “Age 60 +” centered inside.

who live in the community, outside of a hospital or nursing home

A two-story home emerges as the “60 +” rectangle fades away.

 

Promote independence, empowerment, and well-being of older adults

A Report abuse button appears on screen and links to

https://www.mass.gov/how-to/report-elder-abuse?utm_source=report-elder-abuse-service-page&utm_medium=video&utm_campaign=q2-19-pilot&utm_content=video-version-1

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